Branch Manager- Rhode Island Area

Location: Barrington, RI, United States

Job Family: Branch Managers

About the Role

As a Branch Manager in the Rhode Island Area at JP Morgan Chase, you will play a pivotal role in delivering exceptional client experiences while leading a dynamic team in our Barrington, RI location. Embodying our core values of hospitality and care, you will oversee all aspects of branch operations, fostering an environment where clients feel valued and empowered to achieve their financial goals. This position demands a passion for financial services, with a focus on building lasting relationships in the local community and driving sustainable business growth through innovative banking solutions tailored to individual needs. Your responsibilities will include motivating your team to exceed sales targets for products such as personal banking, mortgages, and wealth management services, all while ensuring strict adherence to regulatory standards and JP Morgan Chase's risk management protocols. You will collaborate with regional partners to implement strategic initiatives, leverage digital tools to enhance client engagement, and participate in community events to strengthen our presence in Rhode Island. Success in this role requires a blend of operational expertise and inspirational leadership to create a high-performing, inclusive team culture. Joining JP Morgan Chase means becoming part of a global leader in financial services, where your contributions directly impact clients' lives and the firm's reputation for excellence. We offer robust professional development opportunities, competitive compensation, and a supportive work environment that prioritizes work-life balance. If you are a results-oriented leader ready to make a difference in the Rhode Island banking landscape, this Branch Manager role provides the platform to advance your career while upholding our commitment to ethical, client-focused service.

Key Responsibilities

• Lead and motivate a team of branch associates to deliver outstanding client experiences and achieve performance targets
• Oversee daily branch operations, ensuring compliance with JP Morgan Chase policies and federal regulations
• Build and maintain strong relationships with local clients, identifying opportunities to offer personalized financial solutions
• Drive branch revenue growth through proactive sales of products like checking accounts, loans, and investment services
• Foster a culture of hospitality and care, embodying JP Morgan Chase's commitment to client-centric service
• Manage risk and audit processes to safeguard client assets and maintain operational integrity
• Collaborate with regional leadership to implement strategic initiatives and community outreach programs
• Monitor key performance indicators (KPIs) and provide coaching to team members for continuous improvement
• Promote digital banking tools to enhance client convenience and branch efficiency

Required Qualifications

• Bachelor's degree in finance, business administration, or a related field
• Minimum of 5 years of experience in retail banking or financial services management
• Proven track record of leading teams to achieve sales and service goals in a branch environment
• Strong understanding of banking regulations, compliance standards, and risk management practices
• Excellent communication and interpersonal skills to build client relationships
• Ability to drive business growth through community engagement and networking
• Valid driver's license and willingness to travel within the Rhode Island area

Preferred Qualifications

• MBA or advanced degree in finance
• Experience in JP Morgan Chase or similar large financial institution
• Bilingual proficiency in English and Spanish or Portuguese for Rhode Island's diverse community
• Certification in financial planning or banking operations (e.g., CFP or ABA credentials)
• Prior success in digital banking initiatives and technology adoption

Required Skills

• Leadership and team management
• Client relationship building
• Sales and business development
• Financial product knowledge (e.g., loans, deposits, investments)
• Regulatory compliance and risk assessment
• Operational management in banking
• Customer service excellence
• Problem-solving and decision-making
• Communication (verbal and written)
• Data analysis for performance metrics
• Digital banking and technology proficiency
• Community engagement and networking
• Conflict resolution
• Strategic planning
• Coaching and mentoring

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and performance-based bonuses
• Wellness programs with gym memberships and mental health support
• Parental leave and family care benefits
• Access to JP Morgan Chase's global career mobility opportunities

JP Morgan Chase is an equal opportunity employer.