Branch Manager-Rogers-Rogers, MN

Location: Rogers, MN, United States

Job Family: Branch Managers

About the Role

At JP Morgan Chase, we are seeking a dynamic Branch Manager to lead our Rogers, MN branch, where you will play a pivotal role in delivering exceptional client experiences while embodying our core values of hospitality and care. As a key leader in our Consumer & Community Banking division, you will oversee all aspects of branch operations, driving growth in deposits, loans, and investment services tailored to the unique needs of the Rogers community. Your leadership will inspire a team dedicated to helping clients achieve their financial goals, from first-time homebuyers to established businesses, all while upholding the highest standards of integrity and compliance in the financial services industry. In this role, you will foster a collaborative and inclusive team environment, coaching associates to exceed performance metrics and providing personalized guidance on career development. You will leverage JP Morgan Chase's innovative tools, such as our award-winning mobile app and digital platforms, to enhance client interactions and streamline operations. By building strong local partnerships and staying attuned to community trends, you will position our branch as a trusted financial advisor in Rogers, contributing to the broader success of one of the world's leading financial institutions. We value leaders who are passionate about people and results, and as Branch Manager, you will have the opportunity to grow within JP Morgan Chase's global network. Join us to make a meaningful impact on clients' lives and advance your career in a supportive, high-energy setting. If you thrive in a fast-paced environment and are committed to excellence, this position offers the platform to lead with purpose and innovation.

Key Responsibilities

• Lead a team of branch associates to deliver outstanding client experiences, fostering a culture of hospitality and care aligned with JP Morgan Chase's values
• Drive branch performance by achieving sales targets for deposit, loan, and investment products while ensuring regulatory compliance
• Oversee daily branch operations, including cash handling, transaction processing, and facility maintenance in Rogers, MN
• Coach and develop team members through training, performance reviews, and career growth opportunities to build a high-performing team
• Build and maintain strong relationships with local community leaders and businesses to expand JP Morgan Chase's presence
• Monitor and mitigate risks by conducting audits, ensuring adherence to anti-money laundering (AML) policies, and managing operational controls
• Utilize data analytics to identify client needs and recommend personalized financial solutions, such as mortgages, credit cards, and wealth management services
• Collaborate with regional leadership to implement branch strategies and contribute to broader JP Morgan Chase initiatives
• Promote a safe and inclusive work environment, addressing employee concerns and celebrating team successes

Required Qualifications

• Bachelor's degree in finance, business administration, or a related field, or equivalent work experience
• Minimum of 5 years of experience in retail banking or financial services management
• Proven track record of leading teams to achieve sales and service goals in a branch environment
• Strong understanding of banking regulations, compliance standards, and risk management practices
• Valid driver's license and ability to travel within the local area as needed
• Ability to work flexible hours, including weekends, to meet branch operational needs
• Demonstrated commitment to diversity, equity, and inclusion in team leadership

Preferred Qualifications

• Advanced degree or certification in finance, such as CFA or CFP
• Experience managing a high-volume branch in a competitive market
• Previous leadership role within JP Morgan Chase or a similar financial institution
• Bilingual proficiency in English and Spanish or another local language
• Knowledge of digital banking tools and customer relationship management (CRM) systems

Required Skills

• Leadership and team motivation
• Customer service excellence
• Sales and relationship building
• Financial product knowledge
• Regulatory compliance expertise
• Risk assessment and management
• Data analysis and reporting
• Problem-solving and decision-making
• Communication (verbal and written)
• Time management and organization
• Digital banking proficiency
• Conflict resolution
• Strategic planning
• Coaching and mentoring
• Adaptability to changing market conditions

Benefits

• Comprehensive medical, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with generous company matching up to 6% of eligible pay
• Paid time off including vacation, sick days, and 16 weeks of paid parental leave
• Tuition reimbursement program for professional development and advanced education
• Employee stock purchase plan allowing discounted shares of JP Morgan Chase stock
• Wellness programs including gym memberships, mental health support, and financial wellness coaching
• Performance-based bonuses and annual incentive compensation tied to branch goals
• Relocation assistance for eligible positions and commuter benefits for local travel

JP Morgan Chase is an equal opportunity employer.