Branch Manager - Treasure Coast Market - Jensen Beach, FL

Location: Jensen Beach, FL, United States

Job Family: Branch Managers

About the Role

At JPMorgan Chase, we are committed to delivering exceptional financial services that empower our clients to achieve their goals. As a Branch Manager in the Treasure Coast Market at our Jensen Beach, FL location, you will lead a dynamic team in providing personalized banking solutions while embodying our core values of hospitality and care. This role is pivotal in creating a welcoming branch environment where clients feel valued and supported, driving both individual and team success in a competitive financial services landscape. You will oversee daily operations, ensure seamless integration of digital and in-person services, and contribute to the growth of JPMorgan Chase's presence in the local community. Your primary focus will be on fostering a high-performance culture that prioritizes client satisfaction and employee development. Responsibilities include coaching your team on JPMorgan Chase's diverse product offerings, from checking and savings accounts to mortgages, credit cards, and wealth management advisory services. You will analyze branch metrics to identify opportunities for improvement, manage compliance with stringent banking regulations, and collaborate with regional partners to execute market-specific strategies. By building authentic relationships with clients in Jensen Beach and surrounding areas, you will help position JPMorgan Chase as the trusted financial partner in the Treasure Coast region. This position offers a rewarding opportunity to advance your career within one of the world's leading financial institutions. With access to robust training programs, mentorship from senior leaders, and a supportive network, you will grow alongside a team dedicated to innovation and excellence. If you thrive in a role that combines leadership, strategic insight, and genuine client advocacy, join us at JPMorgan Chase to make a meaningful impact in the financial lives of our community.

Key Responsibilities

• Lead and motivate a team of branch associates to deliver outstanding client experiences aligned with JPMorgan Chase's hospitality standards
• Drive branch performance by achieving sales targets for deposits, loans, investments, and other financial products
• Ensure compliance with all federal and state banking regulations, including anti-money laundering (AML) and know-your-customer (KYC) protocols
• Foster a culture of inclusion, professional development, and employee engagement within the branch
• Build and maintain strong relationships with local businesses and community organizations in the Treasure Coast Market
• Monitor branch operations, including cash handling, security, and facility maintenance, to uphold safety and efficiency
• Analyze market trends and client feedback to recommend product enhancements and service improvements
• Collaborate with regional leadership to implement JPMorgan Chase initiatives and strategic goals
• Handle escalated client issues with empathy and resolve them to enhance satisfaction and loyalty
• Conduct regular training sessions on JPMorgan Chase products, digital tools, and ethical sales practices

Required Qualifications

• Bachelor's degree in finance, business administration, or a related field, or equivalent work experience
• Minimum of 5 years of experience in retail banking or financial services management
• Proven track record in leading teams to achieve sales and service goals in a branch environment
• Strong understanding of banking regulations, compliance standards, and risk management practices
• Excellent communication and interpersonal skills to build client relationships
• Ability to work in a fast-paced, client-focused setting with flexible hours including weekends
• Valid driver's license and ability to travel within the Treasure Coast Market as needed

Preferred Qualifications

• Advanced degree or certification in finance (e.g., CFA, CFP)
• Experience managing a JPMorgan Chase branch or similar high-volume financial institution
• Demonstrated success in community engagement and local market development
• Proficiency in digital banking tools and CRM systems used at JPMorgan Chase
• Bilingual skills, particularly Spanish, to serve diverse client bases in Florida

Required Skills

• Leadership and team management
• Client relationship building
• Sales and negotiation expertise
• Financial product knowledge (e.g., loans, investments, deposits)
• Regulatory compliance and risk assessment
• Problem-solving and conflict resolution
• Data analysis and performance metrics interpretation
• Digital banking and CRM software proficiency
• Communication (verbal and written)
• Time management and organizational skills
• Customer service orientation
• Strategic planning and market analysis
• Emotional intelligence and empathy
• Adaptability to changing financial regulations
• Community networking and partnership development

Benefits

• Comprehensive medical, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with company matching up to 6% of eligible compensation
• Generous paid time off, including vacation, sick days, and paid holidays
• Tuition reimbursement program for professional development and advanced education
• Employee stock purchase plan and performance-based annual bonuses
• Wellness programs including gym memberships, mental health support, and financial counseling
• Parental leave benefits and family care resources
• Access to JPMorgan Chase's global mobility opportunities and career advancement paths

JP Morgan Chase is an equal opportunity employer.