Business analysis associate

Location: Mumbai, Maharashtra, India

Job Family: Business Analysis

About the Role

At JP Morgan Chase, we are a leading global financial services firm with operations spanning investment banking, consumer and community banking, commercial banking, and asset and wealth management. Our Business Analysis team in Mumbai plays a pivotal role in driving innovation and operational excellence across our Asia-Pacific operations. As a Business Analysis Associate, you will join a dynamic group focused on transforming complex financial challenges into actionable insights, leveraging cutting-edge technology and creative problem-solving to support our clients and internal stakeholders in one of India's key financial hubs. In this role, you will work closely with cross-functional teams to analyze business processes, identify inefficiencies, and recommend solutions that enhance our financial products and services. From gathering requirements for digital banking platforms to ensuring compliance with evolving regulations like those from the Reserve Bank of India (RBI), your contributions will directly impact JP Morgan Chase's ability to deliver superior value in a competitive landscape. You will engage in end-to-end project lifecycles, utilizing data-driven approaches to support strategic initiatives in areas such as risk management, trade finance, and customer experience enhancement. We foster a culture of excellence and inclusion at JP Morgan Chase, providing you with opportunities for professional growth through mentorship, global exposure, and access to world-class resources. Based in our state-of-the-art Mumbai office, you will collaborate with international teams while benefiting from a supportive environment that values work-life balance and innovation. If you are passionate about the financial services industry and eager to advance your career in a firm renowned for its integrity and leadership, this position offers a rewarding path to make a meaningful difference.

Key Responsibilities

• Conduct thorough analysis of business needs and translate them into functional requirements for financial systems
• Collaborate with stakeholders across JP Morgan Chase's global teams to identify process improvements and innovation opportunities
• Develop and maintain detailed documentation, including user stories, wireframes, and process flows
• Analyze data trends in financial markets to support risk assessment and decision-making
• Facilitate workshops and meetings to gather requirements and ensure alignment with business objectives
• Support the implementation of technology solutions, including testing and user acceptance
• Monitor and report on key performance indicators (KPIs) for business initiatives
• Ensure compliance with regulatory standards such as RBI guidelines and internal JP Morgan policies
• Drive continuous improvement in operational efficiency within the Mumbai operations hub

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Computer Science, or a related field
• 2-4 years of experience in business analysis, preferably within the financial services industry
• Strong understanding of financial products, risk management, and regulatory compliance
• Proficiency in data analysis tools and methodologies
• Excellent communication skills with the ability to collaborate across diverse teams
• Ability to work in a fast-paced, dynamic environment
• Relevant certifications such as CBAP or CFA Level 1

Preferred Qualifications

• Experience in banking or investment services at a global financial institution
• Knowledge of agile methodologies and project management frameworks
• Familiarity with JP Morgan Chase's core systems and processes
• Advanced degree (MBA) in Finance or related discipline
• Prior exposure to regulatory reporting in the Indian financial market

Required Skills

• Business requirements gathering and elicitation
• Data modeling and financial analytics
• Proficiency in SQL and Excel for data manipulation
• Knowledge of BPMN and UML for process modeling
• Strong problem-solving and critical thinking
• Excellent verbal and written communication
• Stakeholder management and negotiation
• Agile/Scrum methodologies
• Risk analysis in financial contexts
• Attention to detail and accuracy
• Adaptability to changing priorities
• Team collaboration and leadership
• Familiarity with tools like Jira, Confluence, or Visio
• Understanding of cybersecurity principles in finance
• Regulatory knowledge (e.g., Basel III, SEBI)

Benefits

• Competitive base salary and performance-based bonuses aligned with JP Morgan's global standards
• Comprehensive health insurance coverage for employees and dependents
• Retirement savings plan with employer matching contributions
• Paid time off, including vacation, sick leave, and parental leave
• Professional development programs, including tuition reimbursement and access to internal training
• Employee wellness initiatives, such as gym memberships and mental health support
• Flexible work arrangements, including hybrid options in Mumbai
• Stock purchase plan and other financial perks tailored to financial services professionals

JP Morgan Chase is an equal opportunity employer.