Business Assistant

Location: LONDON, LONDON, United Kingdom

Job Family: Administrative Assistant

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a rich history of innovation and client-focused solutions. As a Business Assistant in our London office, you will play a pivotal role in supporting our dynamic executive team within the investment banking and asset management divisions. This position offers the opportunity to lead administrative functions while contributing to high-impact business initiatives in a collaborative, fast-paced environment. You will manage executive priorities, coordinate complex schedules, and ensure seamless operations that align with our commitment to excellence in financial services. Your responsibilities will include providing strategic administrative support to senior leaders, such as preparing detailed briefing materials for client meetings, regulatory filings, and board presentations. You will lead a team of assistants, fostering a high-performance culture while handling confidential matters related to mergers, acquisitions, and market strategies. Collaboration with global teams across JP Morgan's network will be key, as you facilitate cross-border communications, travel logistics, and project deliverables to drive business success in the competitive UK and European markets. We seek a proactive professional with a passion for the financial industry, capable of thriving in a high-stakes setting. This role not only demands strong organizational skills but also the ability to anticipate needs and deliver innovative solutions that enhance efficiency. Joining JP Morgan Chase means becoming part of a world-class institution where your contributions directly impact our clients and the broader financial ecosystem, with ample opportunities for career growth and professional development.

Key Responsibilities

• Provide high-level administrative support to senior executives, including calendar management, travel arrangements, and meeting coordination in a fast-paced financial environment
• Lead and mentor a team of administrative professionals to ensure seamless operations across JP Morgan Chase's London office
• Manage executive priorities by anticipating needs, preparing briefing materials, and facilitating communication with internal and external stakeholders
• Coordinate complex projects and deliverables, such as board presentations, regulatory reports, and client meetings, ensuring alignment with business objectives
• Handle sensitive confidential information related to financial transactions, client data, and strategic initiatives with utmost discretion
• Support business development efforts by organizing events, tracking follow-ups, and preparing data-driven insights for executive decision-making
• Liaise with global teams to streamline workflows, resolve operational issues, and contribute to process improvements in line with JP Morgan's standards
• Monitor and report on team performance metrics, budget allocations, and resource needs to optimize efficiency
• Assist in onboarding new team members and fostering a collaborative culture within the administrative function

Required Qualifications

• Bachelor's degree in Business Administration, Finance, or a related field
• Minimum of 5 years of experience in administrative or executive support roles within the financial services industry
• Proven track record of managing complex schedules and priorities for senior executives in a high-stakes environment
• Strong understanding of financial markets, regulatory compliance, and banking operations
• Excellent proficiency in Microsoft Office Suite and financial software tools
• Ability to handle confidential information with the highest level of discretion
• Fluency in English; additional languages such as French or German are advantageous for international coordination

Preferred Qualifications

• Experience supporting executives at a global financial institution like JP Morgan Chase
• Knowledge of UK financial regulations and compliance standards
• Prior involvement in cross-functional projects within investment banking or asset management
• Certification in project management (e.g., PMP) or administrative professionalism
• Background in coordinating international travel and events for senior leadership

Required Skills

• Exceptional organizational and time-management skills
• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Strong communication and interpersonal abilities
• Financial acumen and understanding of banking terminology
• Project management expertise
• Discretion and ethical judgment in handling sensitive data
• Problem-solving and critical thinking
• Adaptability in a dynamic, high-pressure environment
• Team leadership and mentoring capabilities
• Attention to detail and accuracy
• Cross-cultural sensitivity for global interactions
• Technical proficiency in collaboration tools like SharePoint or Teams
• Analytical skills for report preparation and data interpretation
• Customer service orientation for stakeholder engagement
• Resilience and stress management in fast-paced settings

Benefits

• Competitive base salary with performance-based bonuses and incentives
• Comprehensive health, dental, and vision insurance coverage
• Generous retirement savings plan with company matching contributions
• Paid time off including vacation, sick leave, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee wellness programs, including gym memberships and mental health support
• Flexible working arrangements with hybrid options in the London office
• Access to exclusive employee discounts and perks through JP Morgan's partner network

JP Morgan Chase is an equal opportunity employer.