Business Development Specialist - Payments

Location: Plano, TX, United States

Job Family: Small Business

About the Role

At JPMorgan Chase, we are a leading global financial services firm with a strong commitment to empowering small businesses through innovative payment solutions. As a Business Development Specialist - Payments in our Plano, TX office, you will play a pivotal role in expanding our Merchant Services portfolio. This position focuses on selling a comprehensive suite of products, including credit card processing, mobile payments, e-commerce gateways, and value-added services like analytics and fraud detection, to current and prospective small business clients. You will leverage JPMorgan Chase's unparalleled resources and global network to help businesses streamline operations, accept payments securely, and grow in today's digital economy. This role is ideal for a driven sales professional passionate about the financial services industry and supporting the vibrant small business community in Texas. In this dynamic role, you will engage directly with entrepreneurs and business owners, conducting in-depth consultations to understand their unique payment challenges and recommending customized solutions from our robust Merchant Services offerings. Responsibilities include prospecting new leads through targeted outreach, networking events, and referrals, while nurturing existing relationships to upsell and cross-sell opportunities. You will collaborate closely with JPMorgan Chase's expert teams to ensure seamless implementation and ongoing support, all while driving revenue growth and meeting ambitious sales goals. Compliance with industry standards, such as PCI DSS and anti-money laundering regulations, is paramount, ensuring that every transaction aligns with our commitment to security and trust. JPMorgan Chase values innovation, integrity, and inclusion, providing a supportive environment where your contributions can make a real impact. Joining our team means access to cutting-edge tools, continuous learning opportunities, and a culture that celebrates diverse perspectives. If you thrive in a high-energy sales setting and have a knack for building lasting client partnerships, this position offers the chance to advance your career within one of the world's most respected financial institutions while contributing to the success of small businesses nationwide.

Key Responsibilities

• Prospect and identify potential small business clients for JPMorgan Chase's Merchant Services products, including payment processing, POS solutions, and fraud prevention tools
• Conduct needs assessments and deliver tailored presentations to demonstrate how our payment solutions can enhance client operations and revenue
• Build and maintain strong relationships with current and prospective clients to drive repeat business and referrals
• Collaborate with internal teams, such as underwriting and product specialists, to ensure seamless onboarding and service delivery
• Achieve and exceed monthly and quarterly sales targets while adhering to compliance and regulatory standards in the financial services industry
• Monitor market trends in payments and small business financing to identify new opportunities and provide client insights to JPMorgan Chase leadership
• Utilize CRM systems to track leads, manage pipelines, and report on sales activities and performance metrics
• Educate clients on the benefits of JPMorgan Chase's secure, innovative payment ecosystem, emphasizing our global reach and reliability
• Participate in local networking events and industry conferences to promote JPMorgan Chase's brand in the Plano, TX region
• Ensure all sales activities comply with federal regulations, including PCI DSS standards for payment security

Required Qualifications

• Bachelor's degree in Business, Finance, Marketing, or a related field
• At least 2-3 years of experience in sales, business development, or account management within the financial services industry
• Proven track record of meeting or exceeding sales targets in merchant services or payment solutions
• Strong understanding of payment processing, merchant acquiring, and small business financial needs
• Excellent communication and interpersonal skills with the ability to build relationships with diverse clients
• Proficiency in CRM tools and Microsoft Office Suite
• Ability to travel locally as needed to meet with clients in the Plano, TX area

Preferred Qualifications

• Experience working with small business clients in the payments or fintech sector
• Knowledge of JPMorgan Chase's Merchant Services suite and competitive landscape
• Certification in sales (e.g., Certified Sales Professional) or financial services (e.g., Series 6 or 7 license)
• Bilingual skills, particularly Spanish, to serve diverse small business communities in Texas
• Prior experience in consultative selling within a large financial institution

Required Skills

• Sales acumen and consultative selling techniques
• Knowledge of payment processing technologies and merchant services
• Relationship-building and client management
• Analytical skills for assessing business needs and financial data
• Proficiency in CRM software like Salesforce
• Strong negotiation and closing skills
• Understanding of financial regulations and compliance (e.g., PCI, AML)
• Excellent verbal and written communication
• Time management and organizational abilities
• Adaptability to fast-paced financial services environment
• Problem-solving and critical thinking
• Technical aptitude with POS systems and digital payment platforms
• Team collaboration and cross-functional coordination
• Market research and competitive analysis
• Customer service orientation with empathy for small business challenges

Benefits

• Competitive base salary plus uncapped commission structure with potential for high earnings in sales
• Comprehensive health, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with generous company matching up to 6%
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JPMorgan Chase's internal training programs and tuition reimbursement
• Employee stock purchase plan and access to financial wellness resources
• Wellness programs including gym memberships, mental health support, and onsite fitness facilities
• Flexible work arrangements and hybrid options for work-life balance

JP Morgan Chase is an equal opportunity employer.