Business Enablement and Transformation Associate

Location: Jersey City, NJ, United States

Job Family: Technical Program Delivery

About the Role

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. Within the Infrastructure Platforms organization, Core & Foundational Platforms (CFP) plays a pivotal role in delivering and maintaining cutting-edge technology infrastructure to support the Global Technology Group. As a Business Enablement and Transformation Associate in the Technical Program Delivery category, you will contribute to CFP's mission of providing seamless, integrated multi-cloud solutions that offer a consistent and intuitive user experience. Centered on developer and business needs, your work will empower teams to build secure, resilient, and modern cloud-native applications, ultimately driving innovation and elevating client experiences in the competitive financial services landscape. In this role, based in Jersey City, NJ, you will lead enablement initiatives that bridge technology and business objectives, ensuring efficient program delivery across diverse cloud environments. You will analyze current processes, identify transformation opportunities, and implement strategies to accelerate delivery while adhering to stringent regulatory requirements unique to banking, such as data privacy and cybersecurity mandates. Collaborating with engineers, product managers, and senior leaders, you will facilitate agile transformations that optimize infrastructure for high-volume financial transactions, reducing downtime and enhancing scalability for JPMorgan's global operations. The position demands a blend of technical acumen and business insight to navigate the complexities of financial technology. You will measure success through metrics like deployment speed, cost savings, and compliance adherence, contributing to JPMorgan's vision of technological leadership. This role offers exposure to innovative projects in AI-driven analytics and sustainable cloud practices, fostering professional growth in a supportive, inclusive environment committed to diversity and excellence in financial services.

Key Responsibilities

• Collaborate with cross-functional teams to identify and implement business enablement initiatives that streamline technology infrastructure delivery
• Drive transformation projects focused on multi-cloud integration, ensuring seamless solutions across AWS, Azure, and GCP
• Manage program delivery for Core & Foundational Platforms, aligning with developer and business requirements to accelerate secure application deployment
• Conduct gap analyses and recommend process improvements to enhance operational resilience and innovation in client-facing services
• Facilitate stakeholder workshops and provide regular updates on project progress, risks, and outcomes
• Ensure compliance with JPMorgan's risk and regulatory standards throughout the project lifecycle
• Mentor junior team members on best practices in agile transformation and cloud-native technologies
• Monitor key performance indicators (KPIs) to measure the impact of enablement programs on business efficiency
• Integrate feedback loops to continuously improve user experience in multi-cloud environments
• Support the adoption of modern tools and practices to drive cost optimization in financial technology infrastructure

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Finance, or a related field
• 3+ years of experience in program management, business enablement, or technology transformation within financial services
• Proven track record in delivering multi-cloud infrastructure projects in a regulated environment
• Strong understanding of agile methodologies and DevOps practices
• Experience with risk management and compliance standards in banking (e.g., SOC, PCI-DSS)
• Ability to collaborate across diverse teams in a global organization
• Excellent communication skills for stakeholder engagement at all levels

Preferred Qualifications

• Master's degree in Business Administration or Information Systems
• Certification in PMP, AWS Certified Solutions Architect, or similar cloud credentials
• Prior experience at a major financial institution like JPMorgan Chase
• Knowledge of financial regulatory frameworks such as Basel III or Dodd-Frank
• Experience with AI/ML integration in cloud-native applications

Required Skills

• Program management and agile delivery
• Multi-cloud architecture (AWS, Azure, GCP)
• DevOps tools (CI/CD pipelines, Kubernetes, Terraform)
• Risk assessment and compliance in financial services
• Stakeholder communication and presentation
• Process optimization and transformation methodologies
• Data analysis and KPI tracking
• Collaboration in global, matrixed organizations
• Problem-solving in high-stakes environments
• Knowledge of cloud security best practices
• Financial industry regulations and standards
• Project tracking tools (Jira, Confluence)
• Innovation mindset for technology enablement
• Adaptability to evolving tech landscapes

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities with tuition reimbursement and access to internal training programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers, wellness programs, and mental health support
• Flexible work arrangements including hybrid options in Jersey City, NJ

JP Morgan Chase is an equal opportunity employer.