Business Relationship Manager I

Location: KY, United States

Job Family: Relationship Manager

About the Role

As a Business Relationship Manager I at JP Morgan Chase, you will play a pivotal role in supporting the financial success of over 3 million small businesses across the United States. Based in Kentucky, this position involves cultivating meaningful partnerships with local entrepreneurs, offering innovative banking solutions from one of the world's leading financial institutions. You will leverage JP Morgan Chase's extensive resources to deliver personalized advice on lending, cash management, and digital tools, helping clients navigate economic challenges and seize growth opportunities in a dynamic market. Your day-to-day responsibilities will focus on proactive outreach and portfolio management, where you'll identify client needs through in-depth consultations and recommend tailored products like SBA loans, merchant services, and treasury solutions. Collaborating with cross-functional teams, you'll ensure seamless execution while adhering to strict compliance standards set by regulatory bodies such as the FDIC and OCC. At JP Morgan Chase, you'll benefit from cutting-edge technology platforms and data analytics to drive informed decision-making, positioning you to exceed performance goals and contribute to the bank's mission of powering the progress of small businesses nationwide. This role demands a blend of financial acumen and interpersonal savvy, with opportunities for career advancement within JP Morgan Chase's robust Commercial Banking division. Join a team renowned for innovation and client-centricity, where your efforts directly impact communities in Kentucky and beyond. If you're passionate about financial services and eager to make a tangible difference, this position offers a rewarding path to professional fulfillment.

Key Responsibilities

• Build and maintain strong relationships with small business owners, providing tailored financial solutions to support their growth
• Identify and pursue new business opportunities within the assigned Kentucky market to expand JP Morgan Chase's client base
• Conduct financial needs assessments and recommend appropriate products such as loans, lines of credit, and treasury services
• Collaborate with internal teams, including credit analysts and product specialists, to deliver seamless client experiences
• Monitor client portfolios, manage risk, and ensure compliance with lending policies and regulatory standards
• Develop and execute business development plans to meet or exceed sales targets for deposits, loans, and fee income
• Provide ongoing advisory services to clients on cash management, merchant services, and digital banking tools
• Represent JP Morgan Chase at local networking events and community engagements to enhance brand visibility
• Analyze market trends and competitor activities to position JP Morgan Chase as the preferred financial partner
• Prepare and present portfolio reviews and performance reports to senior management

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 2 years of experience in commercial banking, relationship management, or financial services
• Proven track record in managing client portfolios and driving business growth
• Strong understanding of small business lending, credit analysis, and financial products
• Ability to travel within the assigned market area as needed
• Valid driver's license and clean driving record
• Compliance with all regulatory requirements in the financial services industry

Preferred Qualifications

• MBA or advanced degree in Finance
• Experience working with small to mid-sized businesses in the Kentucky region
• Certification in commercial lending or relationship management (e.g., CCRM)
• Bilingual proficiency in English and Spanish to serve diverse client bases
• Prior experience at a major financial institution like JP Morgan Chase

Required Skills

• Commercial banking knowledge
• Client relationship management
• Financial analysis and credit underwriting
• Sales and business development
• Risk assessment and compliance
• Communication and presentation skills
• Negotiation and problem-solving
• Proficiency in Microsoft Office Suite and CRM tools
• Digital banking and fintech awareness
• Market research and competitive analysis
• Team collaboration and leadership
• Time management and organizational skills
• Customer service orientation
• Adaptability to regulatory changes
• Networking and community engagement

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and holidays
• Tuition reimbursement for professional development and advanced education
• Employee stock purchase plan and performance-based bonuses
• Wellness programs with gym memberships and mental health support
• Parental leave and family care benefits
• Access to JP Morgan Chase's global mobility and career development opportunities

JP Morgan Chase is an equal opportunity employer.