Business Relationship Manager I- Officer

Location: Briarcliff Manor, NY, United States

Job Family: Relationship Manager

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to innovation and client success. As a Business Relationship Manager I - Officer in our Commercial Banking division, you will play a pivotal role in supporting over 3 million small businesses across the United States. Based in Briarcliff Manor, NY, this position offers the opportunity to leverage your expertise in financial solutions to drive growth for dynamic small enterprises while contributing to one of the world's most respected banks. You will engage directly with business owners, understanding their unique challenges and delivering customized products like cash management, lending, and advisory services to help them thrive in a competitive landscape. Your day-to-day responsibilities will focus on cultivating lasting partnerships and expanding our market presence in the local New York community. This includes prospecting for new clients, conducting in-depth financial consultations, and collaborating with cross-functional teams to ensure seamless execution of solutions. At JP Morgan Chase, we emphasize a client-centric approach, empowering you to use advanced analytics and our robust platform to provide insights that inform strategic decisions. You will also navigate regulatory environments and mitigate risks, ensuring all interactions align with our high standards of compliance and integrity. Joining our team means becoming part of a culture that values diversity, innovation, and professional growth. We offer unparalleled resources for career advancement, including access to global networks and cutting-edge training programs. If you are passionate about financial services and eager to make a tangible impact on small businesses, this role at JP Morgan Chase provides the platform to excel while benefiting from a supportive, high-performance environment.

Key Responsibilities

• Build and maintain strong relationships with small business clients in the Briarcliff Manor area, providing tailored financial solutions
• Identify and pursue new business opportunities to grow the client portfolio and revenue streams
• Conduct financial needs assessments and recommend appropriate banking products such as loans, lines of credit, and treasury services
• Analyze client financial statements and creditworthiness to support lending decisions
• Collaborate with internal teams including credit, product specialists, and operations to deliver seamless client experiences
• Monitor portfolio performance, manage risk, and ensure compliance with regulatory requirements
• Provide ongoing financial advice and support to help clients achieve their business goals
• Represent JP Morgan Chase at local networking events and community initiatives to enhance brand visibility
• Prepare reports on client interactions, sales activities, and market trends for senior management
• Stay updated on industry trends, competitive landscape, and JP Morgan's evolving product offerings

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 3 years of experience in commercial banking, relationship management, or financial services
• Proven track record in managing client portfolios and driving business growth
• Strong understanding of small business lending, credit analysis, and risk management
• Excellent communication and interpersonal skills for building client relationships
• Ability to work independently and collaborate in a team environment
• Valid driver's license and willingness to travel within the local market

Preferred Qualifications

• MBA or advanced degree in Finance
• Experience with JP Morgan Chase systems and processes
• Bilingual proficiency in English and Spanish
• Knowledge of local market dynamics in the New York area
• Certification in commercial lending or credit analysis (e.g., CCE)

Required Skills

• Client relationship management
• Financial analysis and credit underwriting
• Sales and business development
• Knowledge of banking regulations (e.g., BSA, AML)
• Proficiency in Microsoft Office Suite and CRM tools
• Strong negotiation and presentation skills
• Problem-solving and decision-making
• Time management and organizational abilities
• Adaptability to dynamic market conditions
• Team collaboration and leadership
• Data analysis and reporting
• Risk assessment and mitigation
• Customer service orientation
• Strategic thinking
• Digital banking platform familiarity

Benefits

• Competitive base salary with performance-based incentives and bonuses
• Comprehensive health, dental, and vision insurance coverage
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and holidays
• Professional development programs and tuition reimbursement for advanced education
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at select locations
• Parental leave and family support benefits

JP Morgan Chase is an equal opportunity employer.