Business Relationship Manager I Officer

Location: Brooklyn, NY, United States

Job Family: Relationship Manager

About the Role

At JPMorgan Chase, we are a leading global financial services firm with a commitment to innovation and client success. As a Business Relationship Manager I Officer in our Commercial Banking division, you will play a pivotal role in supporting over 3 million small businesses across the United States. Based in Brooklyn, NY, this position offers the opportunity to leverage JPMorgan Chase's vast resources to deliver comprehensive financial solutions, from customized lending and cash management to digital payment systems, helping entrepreneurs thrive in a dynamic economy. You will join a collaborative team environment where your expertise directly impacts business growth and community development. In this officer-level role, you will build and nurture strategic relationships with small business owners, conducting in-depth financial consultations to identify opportunities for growth. Responsibilities include assessing client needs, structuring financing solutions, and ensuring seamless integration of Chase's industry-leading products, such as business credit cards, merchant services, and treasury management tools. You will collaborate closely with cross-functional teams to underwrite deals, monitor portfolio performance, and drive revenue while adhering to the highest standards of risk management and regulatory compliance. This position demands a proactive approach to sales, with a focus on expanding our client base through targeted outreach and exceptional service delivery. JPMorgan Chase values diversity, innovation, and professional growth, providing you with the tools and support to excel. Ideal candidates are passionate about financial services, possess strong analytical skills, and are eager to contribute to our mission of powering the progress of small businesses. Join us in Brooklyn and be part of a firm that sets the standard for excellence in banking, where your contributions can shape the future of financial empowerment.

Key Responsibilities

• Develop and maintain relationships with small business clients, providing tailored financial solutions such as loans, lines of credit, and treasury services
• Conduct needs assessments and deliver customized advice on cash management, merchant services, and investment options to support business growth
• Analyze client financial statements and creditworthiness to recommend appropriate products and mitigate risks
• Collaborate with internal teams, including credit underwriters and product specialists, to structure financing deals
• Drive portfolio growth by identifying cross-sell opportunities and achieving revenue targets within assigned territories
• Ensure compliance with JPMorgan Chase policies, federal regulations, and industry standards in all client interactions
• Monitor market trends and economic conditions to advise clients on strategic financial decisions
• Represent JPMorgan Chase at local business events and networking opportunities to expand the client base
• Prepare reports on portfolio performance, client feedback, and sales activities for senior management
• Support digital transformation initiatives by educating clients on Chase's online banking and mobile tools

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 3 years of experience in commercial banking, relationship management, or financial services
• Proven track record in managing client portfolios and driving revenue growth in small business lending
• Strong understanding of credit analysis, risk assessment, and regulatory compliance in the financial sector
• Excellent communication and negotiation skills with the ability to build long-term client relationships
• Proficiency in financial modeling and analysis tools relevant to small business financing
• Ability to work in a fast-paced environment and meet sales targets

Preferred Qualifications

• Advanced degree (MBA) or certifications such as CFA or CPA
• Experience working with diverse small business segments, including retail and professional services
• Familiarity with JPMorgan Chase's digital banking platforms and tools
• Previous exposure to community banking initiatives or small business advisory services
• Bilingual skills to serve multicultural client bases in urban areas like Brooklyn

Required Skills

• Financial analysis and credit underwriting
• Client relationship management
• Sales and negotiation techniques
• Knowledge of small business lending products
• Regulatory compliance (e.g., BSA, AML)
• Proficiency in Microsoft Office Suite and CRM software
• Risk assessment and portfolio management
• Communication and presentation skills
• Problem-solving and decision-making
• Time management and organizational abilities
• Digital banking platform navigation
• Data analysis using tools like Excel or Tableau
• Team collaboration and leadership
• Adaptability to market changes
• Cultural sensitivity for diverse client interactions

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement for advanced education
• Employee stock purchase plan and performance-based bonuses
• Wellness programs with gym memberships and mental health support
• Flexible work arrangements and hybrid options where applicable
• Access to exclusive employee discounts and financial planning services

JP Morgan Chase is an equal opportunity employer.