Business Relationship Manager I- Officer

Location: Brooklyn, NY, United States

Job Family: Relationship Manager

About the Role

At JPMorgan Chase, we are at the forefront of innovation in financial services, empowering over 3 million small businesses across the United States with cutting-edge solutions. As a Business Relationship Manager I - Officer in our Brooklyn, NY office, you will play a pivotal role in fostering meaningful partnerships with local entrepreneurs. This position within the Commercial Banking division involves engaging with small business owners to understand their unique challenges and deliver customized financial products, from working capital loans to digital payment systems, all while upholding our commitment to responsible banking practices. You will contribute to the growth of our client base in a vibrant, diverse market, leveraging JPMorgan Chase's global resources to help businesses thrive in an ever-evolving economy. Your day-to-day responsibilities will center on proactive relationship building, where you'll identify opportunities to deepen client engagements and introduce value-added services like treasury management and fraud prevention tools. Working closely with cross-functional teams, you'll assess financial health, structure lending solutions, and ensure adherence to stringent regulatory standards such as those from the FDIC and OCC. In Brooklyn's dynamic small business landscape, you'll navigate cultural nuances to build trust, host educational workshops on financial literacy, and drive portfolio performance metrics that align with our strategic objectives. This role demands a blend of strategic insight and hands-on execution to support clients navigating economic uncertainties. Joining JPMorgan Chase means becoming part of a world-class institution renowned for its stability, innovation, and inclusive culture. We offer robust professional development, competitive compensation, and the chance to impact communities through initiatives like our Small Business Forward program. If you are passionate about financial services and eager to make a tangible difference for small businesses, this opportunity in Brooklyn provides the platform to advance your career while contributing to our mission of enabling economic progress.

Key Responsibilities

• Build and maintain relationships with small business owners, providing tailored financial solutions to support their growth
• Prospect and acquire new small business clients in the Brooklyn, NY market through networking and referrals
• Conduct financial needs assessments and recommend appropriate JPMorgan Chase products like business checking, loans, and merchant services
• Analyze client financial data to underwrite credit applications and mitigate risks
• Collaborate with internal teams, including credit analysts and product specialists, to deliver seamless client experiences
• Drive revenue growth by cross-selling treasury management and payment solutions to existing portfolio
• Monitor portfolio performance, ensuring compliance with lending policies and regulatory standards
• Provide ongoing advisory support to clients on cash flow management and business expansion strategies
• Participate in community events to enhance JPMorgan Chase's presence in local small business ecosystems
• Prepare reports on relationship management activities and contribute to team goals for client acquisition and retention

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 3 years of experience in commercial banking, relationship management, or small business lending
• Proven track record in developing and maintaining client relationships within the financial services sector
• Strong understanding of small business financial products, including loans, credit lines, and treasury services
• Ability to analyze financial statements and credit risks for small business clients
• Excellent communication and negotiation skills with a focus on client-centric solutions
• Series 6 and 63 licenses or willingness to obtain them

Preferred Qualifications

• MBA or advanced degree in Finance
• Experience working with diverse small business segments in urban markets like New York
• Bilingual proficiency in English and Spanish to serve Brooklyn's multicultural community
• Prior experience at a major financial institution with knowledge of JPMorgan Chase's product suite
• Familiarity with regulatory compliance in small business banking, such as BSA/AML requirements

Required Skills

• Financial analysis and credit underwriting
• Client relationship management
• Sales and business development
• Knowledge of banking regulations and compliance
• Proficiency in Microsoft Office Suite and CRM tools like Salesforce
• Strong verbal and written communication
• Negotiation and problem-solving
• Analytical thinking and risk assessment
• Time management and organizational skills
• Team collaboration and leadership
• Understanding of small business operations
• Digital banking platform navigation
• Customer service orientation
• Adaptability to fast-paced environments
• Cultural sensitivity for diverse client bases

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement for career advancement
• Employee stock purchase plan and performance-based bonuses
• Wellness programs with gym memberships and mental health support
• Flexible work arrangements and hybrid options where applicable
• Access to JPMorgan Chase's global mobility and leadership training opportunities

JP Morgan Chase is an equal opportunity employer.