Business Relationship Manager I - Officer

Location: Chattanooga, TN, United States

Job Family: Relationship Manager

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to innovation and client success. As a Business Relationship Manager I - Officer in our Chattanooga, TN office, you will play a pivotal role in supporting over 3 million small businesses nationwide by delivering customized financial solutions. This position within our Commercial Banking division offers the opportunity to leverage your expertise in relationship management to drive growth, foster long-term partnerships, and contribute to the economic vitality of the local community. Join a dynamic team at one of the world's most respected banks, where your efforts directly impact the success of entrepreneurs and small business owners. In this officer-level role, you will focus on building and expanding a portfolio of small business clients in the Chattanooga area. Responsibilities include conducting in-depth financial consultations, recommending products such as business loans, cash management services, and merchant solutions, and collaborating with cross-functional teams to ensure seamless service delivery. You will analyze market trends and client needs to identify growth opportunities, while adhering to JP Morgan Chase's rigorous standards for risk management and regulatory compliance. This position demands a proactive approach to business development, with regular engagement in local networking events to enhance our brand presence and uncover new prospects. We value professionals who thrive in a collaborative, innovative environment and are passionate about empowering small businesses. Success in this role requires a blend of financial acumen, relationship-building prowess, and a deep understanding of the financial services landscape. At JP Morgan Chase, you will have access to cutting-edge tools, ongoing training, and a supportive culture that promotes work-life balance and career advancement. If you are ready to make a meaningful difference in the lives of small business owners while advancing your career at a premier institution, apply today to become part of our Chattanooga team.

Key Responsibilities

• Build and maintain strong relationships with small business clients in the Chattanooga region, providing tailored financial solutions
• Identify and pursue new business opportunities to grow the portfolio of over 3 million small businesses served by JP Morgan Chase
• Conduct financial needs assessments and recommend appropriate banking products, including loans, deposits, and treasury services
• Analyze client financial statements and creditworthiness to support lending decisions
• Collaborate with internal teams, such as credit analysts and product specialists, to deliver comprehensive solutions
• Monitor portfolio performance, mitigate risks, and ensure compliance with regulatory standards
• Develop and execute business development plans to meet revenue and growth targets
• Provide ongoing support and advisory services to help clients navigate economic challenges
• Represent JP Morgan Chase at local networking events and community engagements
• Utilize CRM tools to track client interactions and maintain accurate records

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 3 years of experience in commercial banking, relationship management, or financial services
• Proven track record in managing client portfolios and driving business growth
• Strong understanding of small business lending, credit analysis, and financial products
• Excellent communication and interpersonal skills for building client relationships
• Ability to work independently and as part of a team in a fast-paced environment
• Valid driver's license and willingness to travel within the Chattanooga area

Preferred Qualifications

• MBA or advanced degree in Finance
• Experience with JP Morgan Chase systems and processes
• Knowledge of local Chattanooga business landscape and small business trends
• Bilingual proficiency in English and Spanish
• Previous experience in sales or business development within financial services

Required Skills

• Financial analysis and credit underwriting
• Client relationship management
• Sales and business development
• Knowledge of banking regulations and compliance
• Proficiency in Microsoft Office Suite and CRM software
• Strong analytical and problem-solving abilities
• Excellent verbal and written communication
• Negotiation and persuasion skills
• Time management and organizational skills
• Adaptability to changing market conditions
• Team collaboration and leadership
• Risk assessment and mitigation
• Customer service orientation
• Data-driven decision making
• Networking and stakeholder engagement

Benefits

• Competitive base salary with performance-based incentives and bonuses
• Comprehensive medical, dental, and vision insurance coverage
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and holidays
• Professional development opportunities through JP Morgan's learning programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at select locations
• Parental leave and family support benefits

JP Morgan Chase is an equal opportunity employer.