Business Relationship Manager I - Officer

Location: Corte Madera, CA, United States

Job Family: Relationship Manager

About the Role

As a Business Relationship Manager I - Officer at JPMorgan Chase, you will play a pivotal role in supporting over 3 million small businesses across the United States by delivering innovative financial solutions from one of the world's leading global banks. Based in Corte Madera, CA, this position involves building and nurturing long-term relationships with small business owners in the region, helping them navigate economic challenges and seize growth opportunities. You will leverage JPMorgan Chase's extensive suite of products, including commercial loans, treasury management, and payment solutions, to address the unique needs of diverse industries such as retail, hospitality, and professional services prevalent in the Bay Area. In this officer-level role, your primary focus will be on proactive client engagement, portfolio management, and business development. You will conduct in-depth financial consultations, analyze business performance metrics, and collaborate with credit and product teams to structure customized financing options that align with JPMorgan Chase's risk management framework. Success in this position requires a deep understanding of local market dynamics, regulatory compliance, and the ability to drive revenue growth through cross-selling and client retention strategies. By fostering trust and providing expert guidance, you will contribute to the bank's mission of empowering small businesses to thrive in a competitive landscape. JPMorgan Chase values innovation and inclusion, offering a collaborative environment where your contributions can make a tangible impact. This role demands a blend of strategic thinking, sales acumen, and empathy to connect with entrepreneurs at every stage of their journey. Join a team renowned for its commitment to excellence and community involvement, and advance your career in commercial banking while helping shape the financial future of small businesses in California.

Key Responsibilities

• Develop and maintain relationships with small business clients in the Corte Madera, CA area, providing tailored financial solutions to support their growth
• Prospect and acquire new small business customers through networking, referrals, and targeted outreach
• Conduct financial needs assessments and recommend appropriate products such as business loans, merchant services, and cash management solutions
• Manage a portfolio of existing clients, ensuring high satisfaction and retention while identifying cross-sell opportunities
• Analyze client financial data to assess creditworthiness and mitigate risks in line with JPMorgan Chase's underwriting standards
• Collaborate with internal teams, including credit analysts and product specialists, to deliver comprehensive banking solutions
• Monitor market trends and regulatory changes affecting small businesses, advising clients accordingly
• Prepare and present business reviews to clients and senior management to drive portfolio performance
• Ensure compliance with all federal and state banking regulations, including anti-money laundering protocols
• Contribute to community initiatives and events to enhance JPMorgan Chase's presence in the local market

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 3 years of experience in commercial banking, relationship management, or small business lending
• Proven track record in sales and portfolio management within the financial services industry
• Strong understanding of small business financial products, including loans, lines of credit, and treasury services
• Excellent communication and interpersonal skills to build and maintain client relationships
• Ability to analyze financial statements and credit risks for small business clients
• Valid driver's license and willingness to travel within the assigned territory

Preferred Qualifications

• MBA or advanced degree in Finance
• Experience working with small businesses in the retail, healthcare, or professional services sectors
• Bilingual proficiency in English and Spanish, given the diverse client base in California
• Knowledge of JPMorgan Chase's digital banking platforms and tools
• Previous experience in community banking or regional market development

Required Skills

• Financial analysis and credit underwriting
• Sales and business development
• Client relationship management
• Knowledge of banking regulations (e.g., BSA, AML)
• Proficiency in Microsoft Office Suite and CRM tools like Salesforce
• Strong negotiation and presentation skills
• Analytical thinking and problem-solving
• Time management and organizational abilities
• Adaptability to fast-paced environments
• Team collaboration and leadership
• Digital banking platform expertise
• Risk assessment and portfolio management
• Customer service orientation
• Market research and competitive analysis
• Communication, both verbal and written

Benefits

• Competitive base salary plus performance-based incentives and bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development opportunities through JPMorgan Chase's internal training programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• Wellness programs including gym memberships and mental health support
• Flexible work arrangements and commuter benefits for California-based employees

JP Morgan Chase is an equal opportunity employer.