Business Relationship Manager I - Officer

Location: Dallas, TX, United States

Job Family: Relationship Manager

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to innovation and client success. As a Business Relationship Manager I - Officer in our Commercial Banking division, you will play a pivotal role in serving over 3 million small businesses nationwide. Based in Dallas, TX, this position offers the opportunity to leverage your expertise in financial solutions to empower local entrepreneurs, fostering economic growth in one of the nation's most dynamic markets. You will join a collaborative team dedicated to delivering personalized banking experiences that align with JP Morgan Chase's reputation for excellence and reliability in the financial services industry. In this officer-level role, your primary focus will be building and nurturing relationships with small business owners, understanding their unique challenges, and providing customized financial products such as working capital loans, payment processing, and advisory services. You will conduct in-depth financial consultations, analyze business performance metrics, and collaborate with cross-functional teams to originate and manage credit facilities. By staying attuned to market trends in the Dallas region, including sectors like energy, real estate, and retail, you will identify opportunities to expand client portfolios and drive sustainable revenue growth for both your clients and JP Morgan Chase. Success in this position requires a blend of analytical acumen and interpersonal savvy, as you navigate complex financial landscapes while ensuring adherence to stringent regulatory frameworks. You will contribute to JP Morgan Chase's broader mission of advancing inclusive economic opportunities for small businesses, benefiting from our cutting-edge technology platforms and extensive resources. This role not only offers professional fulfillment but also the chance to make a tangible impact in the community, supported by a culture that values innovation, diversity, and work-life balance.

Key Responsibilities

• Manage a portfolio of small business clients in the Dallas area, providing tailored financial solutions to support their growth and operational needs
• Develop and maintain strong relationships with business owners, offering expertise on credit products, deposit services, and cash management solutions
• Conduct financial needs assessments and recommend appropriate JP Morgan Chase products such as SBA loans, merchant services, and investment options
• Collaborate with internal teams including credit analysts and product specialists to structure deals and mitigate risks
• Drive business development by prospecting new clients through networking, referrals, and community events in the Dallas market
• Monitor client performance, identify cross-selling opportunities, and ensure compliance with regulatory standards
• Prepare and present business reviews to clients, highlighting portfolio performance and strategic advice
• Utilize data analytics to track market trends and client behaviors, informing proactive outreach strategies
• Support team initiatives to enhance small business banking services at JP Morgan Chase

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 3 years of experience in commercial banking, relationship management, or small business lending
• Proven track record in managing client portfolios and driving revenue growth in financial services
• Strong understanding of small business financial products including loans, lines of credit, and treasury services
• Ability to analyze financial statements and credit risks for small business clients
• Excellent communication and negotiation skills with a focus on building long-term client relationships
• Valid driver's license and willingness to travel within the Dallas metropolitan area

Preferred Qualifications

• MBA or advanced degree in Finance
• Experience working with diverse small business sectors such as retail, healthcare, or technology
• Familiarity with JP Morgan Chase's digital banking platforms and CRM tools
• Bilingual proficiency in Spanish or another language spoken in the Dallas community
• Previous experience in sales or business development within a top-tier bank

Required Skills

• Financial analysis and credit underwriting
• Client relationship management
• Sales and business development
• Knowledge of banking regulations (e.g., BSA, AML)
• Proficiency in Microsoft Office Suite and CRM software
• Data-driven decision making
• Negotiation and problem-solving
• Time management and organizational skills
• Communication (verbal and written)
• Analytical thinking for risk assessment
• Adaptability to fast-paced environments
• Team collaboration
• Digital banking tools proficiency
• Customer service orientation
• Strategic planning

Benefits

• Competitive base salary with performance-based incentives and bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching contributions
• Paid time off including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement for advanced education
• Employee stock purchase plan and access to financial wellness resources
• Wellness programs including gym memberships and mental health support
• Flexible work arrangements and commuter benefits for Dallas-based employees

JP Morgan Chase is an equal opportunity employer.