Business Relationship Manager I- Officer

Location: Danbury, CT, United States

Job Family: Relationship Manager

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to innovation and client success. As a Business Relationship Manager I - Officer in our Commercial Banking division, you will play a pivotal role in supporting over 3 million small businesses across the United States by delivering customized financial solutions. Based in Danbury, CT, this position offers the opportunity to join a dynamic team at one of the world's most respected banks, where your expertise in relationship management will drive growth and foster long-term partnerships in the local community. In this officer-level role, you will be responsible for cultivating and expanding relationships with small business owners, entrepreneurs, and local enterprises. You will assess their financial needs, recommend appropriate products such as business loans, cash management services, and merchant solutions, and collaborate with cross-functional teams to ensure seamless execution. Your day-to-day will involve prospecting for new clients, conducting in-depth financial analyses, and monitoring portfolio performance to identify upsell opportunities, all while adhering to JP Morgan Chase's high standards of risk management and regulatory compliance. We value professionals who thrive in a fast-paced environment and are passionate about empowering small businesses to succeed. This role not only offers competitive compensation and robust benefits but also provides avenues for career advancement within our global organization. If you have a strong background in financial services and a drive to make a tangible impact, join JP Morgan Chase and contribute to our mission of reimagining the financial landscape for small businesses nationwide.

Key Responsibilities

• Build and maintain strong relationships with small business clients in the Danbury, CT area, providing tailored financial solutions
• Identify and pursue new business opportunities to grow the client portfolio and achieve revenue targets
• Conduct financial needs assessments and recommend appropriate JP Morgan Chase products such as loans, lines of credit, and treasury services
• Analyze client financial statements and creditworthiness to structure lending solutions while mitigating risks
• Collaborate with internal teams including credit, underwriting, and product specialists to deliver seamless client experiences
• Monitor client accounts for performance, proactively addressing issues and opportunities for cross-selling
• Represent JP Morgan Chase at local business events, networking groups, and community initiatives to enhance brand visibility
• Ensure compliance with all regulatory requirements and internal policies in financial transactions
• Prepare and present business reviews to clients and senior management
• Utilize CRM tools to track client interactions, pipeline, and performance metrics

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 3 years of experience in commercial banking, relationship management, or financial services
• Proven track record in managing client portfolios and driving revenue growth
• Strong understanding of small business lending, credit analysis, and risk management
• Excellent communication and interpersonal skills for building client relationships
• Ability to work independently and collaborate in a team environment
• Valid driver's license and willingness to travel within the assigned territory

Preferred Qualifications

• MBA or advanced degree in Finance
• Experience with JP Morgan Chase products and services
• Bilingual proficiency in English and Spanish
• Knowledge of local market dynamics in Connecticut
• Certification in commercial lending or credit analysis (e.g., CCE or ABA courses)

Required Skills

• Client relationship management
• Financial analysis and credit underwriting
• Sales and business development
• Knowledge of banking regulations (e.g., BSA, AML)
• Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce)
• Negotiation and deal structuring
• Risk assessment and mitigation
• Problem-solving and decision-making
• Communication (verbal and written)
• Time management and organizational skills
• Analytical thinking
• Adaptability to market changes
• Team collaboration
• Customer service orientation
• Digital banking tools proficiency

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and holidays
• Tuition reimbursement for professional development and advanced education
• Employee stock purchase plan and performance-based bonuses
• Wellness programs including gym memberships and mental health support
• Parental leave and family care benefits
• Access to JP Morgan Chase's global mobility and career development opportunities

JP Morgan Chase is an equal opportunity employer.