Business Relationship Manager I - Officer

Location: Eagan, MN, United States

Job Family: Relationship Manager

About the Role

At JPMorgan Chase, we are a leading global financial services firm with a commitment to innovation and client success. As a Business Relationship Manager I - Officer in our Commercial Banking division, you will play a pivotal role in supporting over 3 million small businesses across the United States by delivering customized financial solutions. Based in Eagan, MN, this position offers the opportunity to join a dynamic team at one of the world's most respected banks, where your expertise in relationship management will directly contribute to the growth and stability of local businesses in the Midwest region. You will focus on fostering long-term partnerships, identifying opportunities for expansion, and leveraging JPMorgan Chase's extensive suite of products to help clients navigate economic challenges and seize growth potential. In this officer-level role, your primary focus will be on prospecting, acquiring, and managing a portfolio of small business clients within your assigned territory. You will conduct in-depth financial consultations, analyze business needs, and recommend solutions such as term loans, working capital lines, deposit accounts, and payment processing services tailored to the unique demands of small enterprises. Collaboration is key; you will work closely with credit teams to underwrite deals efficiently and with product specialists to ensure seamless delivery of services. Success in this position requires a proactive approach to business development, where you will track performance metrics, pursue cross-selling initiatives, and maintain compliance with all regulatory standards set by JPMorgan Chase and federal banking authorities. What sets this role apart is the chance to make a tangible impact in the community while advancing your career within a firm renowned for its professional development opportunities. At JPMorgan Chase, we value diversity, innovation, and ethical practices, providing you with the tools, technology, and support to thrive. If you are passionate about financial services and excited to empower small businesses, this position in Eagan, MN, is an ideal fit to grow your expertise and contribute to our mission of enabling economic progress.

Key Responsibilities

• Build and maintain relationships with small business clients in the Eagan, MN territory, providing tailored financial solutions to support their growth
• Prospect and acquire new small business customers through networking, referrals, and targeted outreach
• Conduct financial needs assessments and recommend appropriate JPMorgan Chase products such as business loans, merchant services, and cash management solutions
• Monitor client portfolios, identify cross-selling opportunities, and mitigate risks to ensure portfolio health
• Collaborate with internal teams including credit analysts, underwriters, and product specialists to deliver seamless client experiences
• Develop and execute business development plans to meet or exceed revenue and acquisition targets
• Provide ongoing financial education and advisory services to clients on industry trends and regulatory changes
• Prepare and present credit proposals, ensuring compliance with JPMorgan Chase risk management standards
• Track market trends in the small business sector and adapt strategies to enhance client retention and satisfaction
• Represent JPMorgan Chase at local business events and community engagements to strengthen brand presence

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 3 years of experience in commercial banking, relationship management, or financial services
• Proven track record in managing client portfolios and driving revenue growth in small business lending
• Strong understanding of financial products including loans, lines of credit, and treasury services
• Excellent communication and interpersonal skills for building long-term client relationships
• Ability to analyze financial statements and credit risks in the small business sector
• Valid driver's license and willingness to travel within the assigned territory

Preferred Qualifications

• MBA or advanced degree in Finance
• Experience working with small businesses in the Midwest region
• Certification in commercial lending or credit analysis (e.g., CCE or ABA credentials)
• Bilingual proficiency in Spanish or other languages common in the local market
• Prior experience with JPMorgan Chase systems and processes

Required Skills

• Financial analysis and credit underwriting
• Client relationship management
• Sales and business development
• Knowledge of small business banking products
• Risk assessment and mitigation
• Proficiency in Microsoft Office Suite and CRM tools
• Strong negotiation and presentation skills
• Analytical thinking and problem-solving
• Time management and organizational abilities
• Adaptability to dynamic market conditions
• Team collaboration and cross-functional communication
• Understanding of regulatory compliance in banking
• Data-driven decision making
• Customer service orientation
• Strategic planning and goal achievement

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement for advanced education
• Employee stock purchase plan and performance-based bonuses
• Wellness programs including gym memberships and mental health support
• Flexible work arrangements and hybrid options where applicable
• Access to JPMorgan Chase's global employee assistance program

JP Morgan Chase is an equal opportunity employer.