Business Relationship Manager I - Officer

Location: Feasterville Trevose, PA, United States

Job Family: Relationship Manager

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to innovation and client success. As a Business Relationship Manager I - Officer in our Commercial Banking division, you will play a pivotal role in serving over 3 million small businesses nationwide. Based in Feasterville Trevose, PA, this position offers the opportunity to join a dynamic team that delivers customized financial solutions, from loans and credit facilities to payment processing and advisory services, helping entrepreneurs thrive in a competitive landscape. You will report to a senior relationship manager and contribute to our mission of fostering economic growth by building lasting partnerships with local businesses. In this officer-level role, your primary focus will be on cultivating and expanding a portfolio of small business clients within the greater Philadelphia region. You will engage directly with owners and decision-makers to understand their unique challenges, such as cash flow management or expansion financing, and position JP Morgan Chase's robust suite of products—including our award-winning digital banking tools and treasury services—as the ideal solutions. Responsibilities include conducting thorough financial reviews, collaborating with credit teams to structure deals, and driving revenue through proactive outreach and cross-selling initiatives. Success in this position requires a blend of financial acumen and interpersonal savvy to navigate complex client needs while adhering to strict regulatory standards. We value professionals who are passionate about empowering small businesses and eager to grow within one of the world's most respected banks. This role not only offers exposure to high-impact projects but also the chance to leverage JP Morgan Chase's global resources for career advancement. If you have a proven track record in relationship management and a drive to deliver exceptional results, join us in redefining what's possible for America's small business community.

Key Responsibilities

• Build and maintain relationships with small business owners, providing tailored financial solutions to support their growth
• Prospect and acquire new clients through networking, referrals, and community involvement in the Feasterville Trevose area
• Assess client needs and recommend appropriate JP Morgan Chase products such as business loans, merchant services, and cash management
• Conduct financial analysis and credit underwriting to facilitate loan approvals and risk management
• Collaborate with internal teams including credit analysts and product specialists to deliver comprehensive banking solutions
• Monitor portfolio performance, identify cross-selling opportunities, and achieve sales targets
• Provide ongoing support to clients, resolving issues and ensuring high satisfaction levels
• Stay updated on industry trends, regulatory changes, and competitive landscape to advise clients effectively
• Participate in local business events and represent JP Morgan Chase as a trusted financial partner

Required Qualifications

• Bachelor's degree in Business, Finance, Economics, or a related field
• Minimum of 2-3 years of experience in commercial banking, relationship management, or financial services
• Proven track record in managing client portfolios and driving revenue growth in small business lending
• Strong understanding of financial products including loans, credit lines, and treasury services
• Ability to analyze financial statements and credit risks for small businesses
• Excellent communication and negotiation skills for building long-term client relationships
• Valid driver's license and willingness to travel within the local market

Preferred Qualifications

• MBA or advanced degree in Finance
• Experience working with small to mid-sized businesses in the financial services sector
• Knowledge of JP Morgan Chase's commercial banking products and digital platforms
• Bilingual proficiency in English and Spanish to serve diverse client bases
• Previous role in sales or account management within a top-tier bank

Required Skills

• Financial analysis and credit assessment
• Client relationship building and management
• Sales and negotiation techniques
• Knowledge of small business lending products
• Proficiency in Microsoft Office Suite and CRM tools
• Risk management and compliance awareness
• Strong verbal and written communication
• Problem-solving and decision-making
• Time management and organizational skills
• Adaptability to dynamic market conditions
• Team collaboration and networking
• Digital banking platform navigation
• Customer service orientation
• Analytical thinking for portfolio review
• Regulatory knowledge in banking

Benefits

• Competitive base salary with performance-based incentives and bonuses
• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's internal training programs
• Employee stock purchase plan and financial wellness resources
• Flexible work arrangements and hybrid options where applicable
• Access to on-site fitness centers and wellness programs at select locations

JP Morgan Chase is an equal opportunity employer.