Business Relationship Manager I - Officer

Location: Horsham, PA, United States

Job Family: Relationship Manager

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to innovation and client success. As a Business Relationship Manager I - Officer in our Commercial Banking division, you will play a pivotal role in serving over 3 million small businesses nationwide. Based in Horsham, PA, this position offers the opportunity to leverage your expertise in financial solutions to help entrepreneurs thrive in a dynamic economy. You will join a collaborative team environment where cutting-edge technology and deep industry knowledge drive personalized banking experiences, positioning JP Morgan Chase as the trusted partner for small business growth. In this officer-level role, your primary focus will be cultivating and expanding relationships with small business owners, understanding their unique financial needs, and delivering customized solutions from our robust portfolio of products, including loans, merchant services, and cash management tools. You will proactively identify growth opportunities, conduct thorough financial assessments, and collaborate with cross-functional teams to ensure seamless execution of strategies that align with client goals and our risk management standards. Success in this position requires a blend of strategic thinking and hands-on relationship management to achieve portfolio expansion targets while adhering to the highest compliance and ethical standards upheld by JP Morgan Chase. We value professionals who are passionate about the financial services industry and eager to contribute to our mission of empowering small businesses. This role not only offers professional growth through exposure to innovative banking practices but also the chance to make a tangible impact on local economies. If you are ready to bring your skills to one of the world's most admired financial institutions, join us in Horsham, PA, and help shape the future of small business banking at JP Morgan Chase.

Key Responsibilities

• Build and maintain strong relationships with small business clients, providing tailored financial solutions to support their growth
• Identify and pursue new business opportunities within the assigned portfolio to expand JP Morgan Chase's market presence
• Conduct financial needs assessments and recommend appropriate products such as loans, lines of credit, and treasury services
• Collaborate with internal teams, including credit analysts and product specialists, to deliver comprehensive banking solutions
• Monitor client accounts for performance, risks, and opportunities, ensuring compliance with banking regulations
• Develop and execute strategic plans to meet sales targets and portfolio growth objectives
• Provide ongoing financial advice and education to clients on market trends and JP Morgan's innovative offerings
• Prepare reports and presentations on portfolio performance for senior management
• Resolve client issues promptly to enhance satisfaction and retention
• Stay updated on industry trends and competitive landscape to position JP Morgan Chase as a leader in small business banking

Required Qualifications

• Bachelor's degree in Business, Finance, Economics, or a related field
• Minimum of 3 years of experience in commercial banking, relationship management, or financial services
• Proven track record in managing client portfolios and driving business growth
• Strong understanding of small business lending, credit analysis, and financial products
• Excellent communication and interpersonal skills with the ability to build long-term relationships
• Proficiency in Microsoft Office Suite and banking software applications
• Ability to travel locally as needed to meet with clients

Preferred Qualifications

• MBA or advanced degree in Finance
• Experience working with small to medium-sized enterprises (SMEs) in the financial services sector
• Knowledge of regulatory compliance in banking, including FDIC and OCC guidelines
• Bilingual skills, particularly in Spanish, to serve diverse client bases
• Previous experience at a major financial institution like JP Morgan Chase

Required Skills

• Relationship building and client management
• Financial analysis and credit underwriting
• Sales and business development
• Knowledge of banking products and services
• Regulatory compliance and risk management
• Proficiency in CRM systems like Salesforce
• Strong analytical and problem-solving abilities
• Excellent verbal and written communication
• Negotiation and persuasion skills
• Time management and organizational skills
• Adaptability to fast-paced environments
• Team collaboration and leadership
• Data interpretation and reporting
• Customer service orientation
• Strategic planning and execution

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and holidays
• Tuition reimbursement and professional development programs
• Employee stock purchase plan and performance-based bonuses
• Wellness programs with gym memberships and mental health support
• Parental leave and family care benefits
• Flexible work arrangements and commuter assistance

JP Morgan Chase is an equal opportunity employer.