Business Relationship Manager I - Officer

Location: Indianapolis, IN, United States

Job Family: Relationship Manager

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to innovation and client success. As a Business Relationship Manager I - Officer in our Commercial Banking division, you will play a pivotal role in supporting over 3 million small businesses across the United States. Based in Indianapolis, IN, this position offers the opportunity to leverage your expertise in financial solutions to help local entrepreneurs thrive in a competitive landscape. You will join a dynamic team dedicated to delivering personalized banking services, from customized lending options to cash management tools, all while upholding our reputation as one of the world's most trusted banks. In this officer-level role, your primary focus will be building and nurturing relationships with small business owners in the Indianapolis area. You will conduct in-depth financial consultations to understand their unique needs, recommending a suite of JP Morgan Chase products such as term loans, revolving credit lines, merchant services, and investment advisory. By analyzing financial data and market trends, you will structure solutions that drive business growth and profitability. Collaboration with cross-functional teams, including credit risk and product specialists, will be essential to ensure seamless execution and compliance with industry standards like those set by the FDIC and OCC. Success in this position requires a blend of analytical prowess and interpersonal skills to prospect new clients, manage an existing portfolio, and achieve revenue targets. You will participate in local networking events to expand JP Morgan Chase's footprint in the community, fostering long-term partnerships that contribute to our mission of powering economic progress. With opportunities for career advancement in a supportive environment, this role is ideal for a motivated professional passionate about the financial services industry and small business empowerment.

Key Responsibilities

• Manage a portfolio of small business clients, providing tailored financial solutions to support their growth
• Develop and maintain strong relationships with business owners, identifying opportunities for cross-selling JP Morgan products
• Conduct financial needs assessments and recommend appropriate lending, deposit, and payment solutions
• Analyze client financial statements and creditworthiness to structure competitive loan proposals
• Collaborate with internal teams including credit analysts and product specialists to deliver seamless service
• Drive business development by prospecting new clients in the Indianapolis market through networking and referrals
• Monitor portfolio performance, mitigate risks, and ensure compliance with banking regulations
• Prepare and present business reviews to clients, highlighting performance metrics and growth strategies
• Participate in community events to enhance JP Morgan Chase's brand presence among local businesses
• Achieve individual and team sales goals while maintaining high client satisfaction levels

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 3 years of experience in commercial banking, relationship management, or financial services
• Proven track record in managing client portfolios and driving revenue growth in small business lending
• Strong understanding of financial products including loans, lines of credit, and treasury services
• Excellent communication and negotiation skills with the ability to build long-term client relationships
• Proficiency in financial analysis tools and credit underwriting processes
• Ability to work in a fast-paced environment and meet sales targets

Preferred Qualifications

• MBA or advanced degree in Finance
• Experience working with small to medium-sized businesses in the Midwest region
• Knowledge of regulatory compliance in banking, such as FDIC and OCC guidelines
• Bilingual skills, particularly Spanish, to serve diverse client bases
• Previous experience at a major financial institution like JP Morgan Chase

Required Skills

• Financial analysis and credit evaluation
• Client relationship management
• Sales and business development
• Negotiation and deal structuring
• Regulatory compliance knowledge
• Proficiency in Microsoft Office Suite and CRM tools like Salesforce
• Risk assessment and portfolio management
• Communication (verbal and written)
• Problem-solving and decision-making
• Time management and prioritization
• Team collaboration and leadership
• Market research and competitive analysis
• Customer service orientation
• Adaptability in dynamic environments
• Data-driven insights and reporting

Benefits

• Competitive base salary with performance-based incentives and bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement for further education
• Employee stock purchase plan and access to financial wellness resources
• On-site fitness centers and wellness programs at select locations
• Flexible work arrangements and hybrid options where applicable

JP Morgan Chase is an equal opportunity employer.