Business Relationship Manager I Officer

Location: New York, NY, United States

Job Family: Relationship Manager

About the Role

As a Business Relationship Manager I Officer at JPMorgan Chase, you will play a pivotal role in our Commercial Banking division, serving over 3 million small businesses across the United States. Based in the heart of New York, NY, you will join a dynamic team at one of the world's most innovative financial institutions, renowned for its cutting-edge solutions in lending, payments, and advisory services. Your primary focus will be to foster long-term partnerships with small business owners, helping them navigate economic challenges and seize growth opportunities through personalized financial strategies. This officer-level position offers the chance to leverage JPMorgan Chase's global resources while making a tangible impact in local communities. In this role, you will proactively manage a portfolio of clients, conducting in-depth financial assessments to recommend products like working capital loans, cash management solutions, and merchant services tailored to their unique needs. You will collaborate closely with cross-functional teams, including credit risk experts and product specialists, to ensure seamless delivery of services that align with JPMorgan Chase's commitment to excellence and innovation. Additionally, you will identify expansion opportunities by analyzing market trends and client data, driving revenue growth while maintaining the highest standards of compliance and risk management in the competitive financial services landscape. JPMorgan Chase values forward-thinking professionals who thrive in a collaborative environment. As a Business Relationship Manager I Officer, you will benefit from ongoing training in emerging fintech trends and have opportunities to advance within our prestigious organization. If you are passionate about empowering small businesses and excited to contribute to a legacy of financial leadership, this position in New York offers an unparalleled platform to excel.

Key Responsibilities

• Build and maintain strong relationships with small business owners, providing tailored financial solutions to support their growth
• Identify and pursue new business opportunities within an assigned portfolio of over 3 million small businesses nationwide
• Conduct financial needs assessments and recommend appropriate JPMorgan Chase products such as loans, lines of credit, and deposit services
• Collaborate with internal teams, including credit analysts and product specialists, to deliver comprehensive banking solutions
• Monitor client accounts for performance, risks, and opportunities, ensuring compliance with regulatory standards
• Drive revenue growth by cross-selling treasury management, merchant services, and investment products
• Provide ongoing financial advice and education to clients on market trends and banking innovations
• Represent JPMorgan Chase at local business events and networking opportunities in New York
• Prepare and present portfolio reports to senior management, highlighting key metrics and achievements
• Ensure all client interactions adhere to JPMorgan Chase's ethical standards and risk management policies

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 3-5 years of experience in commercial banking, relationship management, or financial services
• Proven track record in managing client portfolios and driving business growth
• Strong understanding of small business lending, credit analysis, and risk management
• Excellent communication and interpersonal skills for building client relationships
• Ability to work in a fast-paced, collaborative team environment
• Valid driver's license and willingness to travel locally as needed

Preferred Qualifications

• MBA or advanced degree in Finance or related discipline
• Experience working with small to medium-sized businesses in diverse industries
• Knowledge of JPMorgan Chase's product suite, including treasury services and capital markets
• Bilingual proficiency in English and Spanish or another language spoken in New York communities
• Previous experience in sales or business development within a top-tier bank

Required Skills

• Financial analysis and credit underwriting
• Client relationship management
• Sales and negotiation techniques
• Knowledge of banking regulations (e.g., BSA, AML)
• Proficiency in Microsoft Office Suite and CRM tools like Salesforce
• Risk assessment and portfolio management
• Strategic thinking and problem-solving
• Excellent verbal and written communication
• Time management and organizational skills
• Adaptability to innovative banking technologies
• Team collaboration and leadership
• Data analysis using financial modeling tools
• Customer service orientation
• Business acumen in small business sectors
• Ethical decision-making in high-stakes environments

Benefits

• Competitive base salary with performance-based incentives and bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off, including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement for advanced education
• Employee stock purchase plan and access to financial wellness resources
• On-site fitness centers and wellness programs at select locations
• Flexible work arrangements and commuter benefits for New York employees

JP Morgan Chase is an equal opportunity employer.