Business Relationship Manager I- Officer

Location: New York, NY, United States

Job Family: Relationship Manager

About the Role

At JPMorgan Chase, we are a leading global financial services firm with a commitment to innovation and client success. As a Business Relationship Manager I - Officer in our Commercial Banking division, you will play a pivotal role in supporting over 3 million small businesses across the United States by delivering customized financial solutions. Based in the heart of New York, NY, this position offers the opportunity to join a dynamic team at one of the world's most respected banks, where you will help entrepreneurs navigate economic challenges and seize growth opportunities through our robust suite of products, including lending, treasury management, and merchant services. In this officer-level role, you will build and nurture strategic relationships with small business owners, acting as their trusted advisor in the financial landscape. Your day-to-day responsibilities will include prospecting for new clients in the vibrant New York market, conducting in-depth financial consultations, and collaborating with cross-functional teams to structure deals that align with JPMorgan Chase's high standards of risk management and compliance. You will leverage your expertise in small business finance to identify needs, mitigate risks, and drive revenue, all while contributing to our mission of fostering economic inclusion and community development. We value professionals who thrive in a collaborative, high-energy environment and are passionate about empowering small businesses. This role not only provides exposure to cutting-edge financial technologies and tools unique to JPMorgan Chase but also offers substantial career growth potential within our global organization. If you are ready to make a meaningful impact on the businesses that power America's economy, join us in redefining what's possible in banking.

Key Responsibilities

• Develop and maintain relationships with small business clients, providing tailored financial solutions to support their growth
• Identify new business opportunities by prospecting and networking within the New York market
• Conduct financial needs assessments and recommend appropriate JPMorgan Chase products such as loans, deposits, and payment solutions
• Manage a portfolio of client accounts, ensuring high satisfaction and retention rates
• Collaborate with internal teams including credit analysts and product specialists to deliver comprehensive services
• Monitor market trends and regulatory changes to advise clients on financial strategies
• Achieve individual and team sales targets while adhering to compliance and risk management standards
• Prepare and present business reviews to clients, highlighting performance metrics and opportunities
• Support community initiatives and small business events to enhance JPMorgan Chase's brand presence

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 3 years of experience in commercial banking, relationship management, or small business lending
• Proven track record in managing client portfolios and driving revenue growth in financial services
• Strong understanding of small business financial products including loans, lines of credit, and treasury services
• Excellent communication and negotiation skills with the ability to build long-term client relationships
• Proficiency in financial analysis tools and credit risk assessment
• Ability to work in a fast-paced environment and meet sales targets

Preferred Qualifications

• MBA or advanced degree in Finance
• Experience working with small businesses in diverse industries
• Knowledge of JPMorgan Chase's digital banking platforms and tools
• Bilingual skills, particularly in Spanish or other languages spoken in New York
• Previous experience in a top-tier financial institution

Required Skills

• Financial analysis and modeling
• Credit underwriting and risk assessment
• Client relationship management
• Sales and negotiation techniques
• Knowledge of banking regulations (e.g., BSA, AML)
• Proficiency in Microsoft Office Suite and CRM software
• Data-driven decision making
• Problem-solving and critical thinking
• Excellent verbal and written communication
• Time management and organizational skills
• Adaptability to changing market conditions
• Team collaboration and leadership
• Digital banking platform navigation
• Customer service orientation
• Strategic planning for business growth

Benefits

• Competitive base salary with performance-based incentives and bonuses
• Comprehensive health, dental, and vision insurance coverage
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement for further education
• Employee stock purchase plan and financial wellness resources
• Access to on-site fitness centers and wellness programs at JPMorgan Chase facilities
• Flexible work arrangements and hybrid options for work-life balance

JP Morgan Chase is an equal opportunity employer.