Business Relationship Manager I- Officer

Location: New York, NY, United States

Job Family: Relationship Manager

About the Role

At JPMorgan Chase, we are a leading global financial services firm with a commitment to innovation and client success. As a Business Relationship Manager I - Officer, you will join our Commercial Banking team, dedicated to empowering over 3 million small businesses nationwide with cutting-edge financial solutions. Based in New York, NY, this role offers the opportunity to work in a dynamic environment at one of the world's most respected banks, where your expertise in relationship management will directly contribute to our mission of fostering economic growth for small enterprises. You will engage with diverse clients, from startups to established SMBs, helping them navigate financial challenges through personalized banking strategies. In this officer-level position, your primary focus will be on cultivating long-term partnerships by understanding clients' unique needs and recommending JPMorgan Chase's suite of products, including working capital loans, merchant services, and treasury management. You will conduct thorough financial reviews, identify growth opportunities, and collaborate with cross-functional teams to deliver exceptional service. Leveraging our proprietary technology platforms, you will provide data-driven insights to help clients optimize their operations and achieve their business goals. This role demands a proactive approach to portfolio management, ensuring compliance with regulatory standards while driving measurable revenue growth. JPMorgan Chase values innovation and professional development, offering robust training programs and career advancement paths within our global network. If you are passionate about financial services and thrive in a client-centric role, this position provides the platform to make a tangible impact. Join us to be part of a team that not only supports small businesses but also shapes the future of banking in an ever-evolving industry.

Key Responsibilities

• Build and maintain strong relationships with small business clients across various industries nationwide
• Identify and pursue new business opportunities to expand JPMorgan Chase's small business portfolio
• Provide tailored financial solutions, including loans, deposits, and cash management services
• Conduct financial analysis and credit assessments to recommend appropriate products
• Collaborate with internal teams such as credit risk and product specialists to deliver seamless client experiences
• Monitor client portfolios to ensure compliance and mitigate risks
• Drive revenue growth through cross-selling JPMorgan Chase's innovative banking solutions
• Represent JPMorgan Chase at industry events and networking opportunities
• Utilize data analytics to provide insights and advisory services to clients
• Ensure adherence to regulatory requirements and internal policies

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 3-5 years of experience in commercial banking, relationship management, or financial services
• Proven track record in managing client portfolios and driving business growth in small business lending
• Strong understanding of financial products including loans, credit lines, and treasury services
• Excellent communication and interpersonal skills for building client relationships
• Ability to analyze financial statements and credit risks
• Series 6 or 7 license preferred, or willingness to obtain

Preferred Qualifications

• MBA or advanced degree in Finance
• Experience working with small to medium-sized enterprises (SMEs) in the financial sector
• Knowledge of JPMorgan Chase's digital banking platforms and tools
• Bilingual proficiency in English and Spanish for diverse client base
• Prior experience in sales or business development within a top-tier bank

Required Skills

• Financial analysis and credit underwriting
• Client relationship management
• Sales and business development
• Knowledge of banking regulations (e.g., BSA, AML)
• Proficiency in Microsoft Office Suite and CRM tools
• Data analytics and reporting
• Negotiation and problem-solving
• Time management and prioritization
• Communication (verbal and written)
• Adaptability to fast-paced environments
• Team collaboration
• Risk assessment
• Digital banking platform navigation
• Customer service orientation
• Strategic thinking

Benefits

• Competitive base salary and performance-based bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching
• Generous paid time off and flexible work arrangements
• Professional development programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• Access to JPMorgan Chase's global mobility opportunities
• Wellness programs including gym memberships and mental health support

JP Morgan Chase is an equal opportunity employer.