Business Relationship Manager I - Officer

Location: Paso Robles, CA, United States

Job Family: Relationship Manager

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to innovation and client success. As a Business Relationship Manager I - Officer in our Commercial Banking division, you will play a pivotal role in supporting over 3 million small businesses across the United States. Based in Paso Robles, CA, this position offers the opportunity to leverage your expertise in financial solutions to help local entrepreneurs thrive in the vibrant Central Coast economy. You will join a dynamic team dedicated to delivering personalized banking services, from credit facilities to cash management, all while upholding our reputation as one of the world's most trusted banks. In this officer-level role, your primary focus will be cultivating and expanding relationships with small business clients in the Paso Robles region. You will conduct in-depth financial consultations to understand their unique needs, recommend customized products such as lines of credit, merchant services, and investment options, and drive portfolio growth through proactive outreach. Collaborating closely with JP Morgan's robust network of specialists, you will ensure seamless execution of solutions while navigating complex regulatory landscapes to mitigate risks. This position demands a blend of strategic thinking and hands-on engagement, including participation in local business events to strengthen community ties and promote our brand. We value professionals who are passionate about empowering small businesses and contributing to economic vitality. Success in this role will be measured by your ability to achieve sales targets, enhance client satisfaction, and foster long-term partnerships. JP Morgan Chase offers a supportive environment with extensive training, career advancement opportunities, and a culture that emphasizes work-life balance. If you are ready to make a meaningful impact in financial services, join us in Paso Robles and be part of a legacy of excellence.

Key Responsibilities

• Build and maintain strong relationships with small business owners in the Paso Robles area, providing tailored financial solutions
• Identify and pursue new business opportunities to grow the client portfolio and meet revenue targets
• Conduct financial needs assessments and recommend appropriate banking products, including loans, deposits, and treasury services
• Analyze client financial statements and creditworthiness to support lending decisions
• Collaborate with internal teams, such as credit analysts and product specialists, to deliver comprehensive solutions
• Monitor client accounts for ongoing needs, ensuring high satisfaction and retention
• Participate in community events and networking to enhance JP Morgan Chase's local presence
• Ensure compliance with all regulatory requirements and internal policies
• Prepare reports on portfolio performance and market trends for senior management

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 3 years of experience in commercial banking, relationship management, or financial services
• Proven track record in managing client portfolios and driving business growth
• Strong understanding of small business lending, credit analysis, and risk management
• Excellent communication and interpersonal skills for building client relationships
• Ability to work independently in a fast-paced environment
• Valid driver's license and willingness to travel within the Paso Robles area

Preferred Qualifications

• MBA or advanced degree in Finance
• Experience with JP Morgan Chase systems and processes
• Bilingual proficiency in English and Spanish, given the diverse community in Paso Robles
• Previous success in cross-selling financial products to small businesses
• Knowledge of local economic trends in California's Central Coast region

Required Skills

• Financial analysis and credit underwriting
• Client relationship management
• Sales and negotiation techniques
• Knowledge of banking regulations (e.g., BSA, AML)
• Proficiency in Microsoft Office Suite and CRM software
• Problem-solving and decision-making
• Time management and organizational skills
• Active listening and empathy
• Data interpretation from financial reports
• Networking and business development
• Risk assessment and mitigation
• Presentation and public speaking
• Adaptability to market changes
• Team collaboration
• Ethical judgment in financial advising

Benefits

• Competitive base salary with performance-based incentives
• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and holidays
• Professional development opportunities through JP Morgan's learning programs
• Employee stock purchase plan and financial wellness resources
• Parental leave and family support benefits
• Access to on-site fitness centers and wellness programs at select locations

JP Morgan Chase is an equal opportunity employer.