Business Relationship Manager I- Officer

Location: Peoria, AZ, United States

Job Family: Relationship Manager

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to innovation and client success. As a Business Relationship Manager I - Officer in our Commercial Banking division, you will play a pivotal role in supporting over 3 million small businesses across the United States by delivering customized financial solutions. Based in Peoria, AZ, this position offers the opportunity to join a dynamic team at one of the world's most respected banks, where you will help entrepreneurs thrive through access to lending, payment processing, and advisory services tailored to their unique needs. In this officer-level role, you will focus on cultivating and expanding relationships with small business clients in the local Arizona market. Your day-to-day responsibilities will include prospecting for new opportunities, conducting in-depth financial consultations, and collaborating with cross-functional teams to structure competitive financing packages. You will leverage JP Morgan Chase's extensive resources, including our advanced digital platforms and risk management expertise, to drive portfolio growth while ensuring all activities adhere to stringent regulatory standards. This position demands a proactive approach to identifying client challenges and positioning our comprehensive suite of products—from working capital loans to cash management tools—as strategic solutions. Success in this role requires a blend of financial acumen, interpersonal skills, and a passion for empowering small businesses. You will contribute to JP Morgan Chase's mission of fostering economic growth by achieving key performance indicators such as revenue targets and client retention. With opportunities for career advancement within our global network, this is an ideal position for a driven professional eager to make a tangible impact in the financial services industry. Join us in Peoria, AZ, and be part of a team that redefines banking for small businesses nationwide.

Key Responsibilities

• Build and maintain relationships with small business owners, providing tailored financial solutions including loans, lines of credit, and treasury services
• Identify and pursue new business opportunities within the Peoria, AZ market to expand JP Morgan Chase's small business portfolio
• Conduct financial needs assessments and recommend appropriate banking products to meet client goals
• Collaborate with internal teams, such as credit analysts and product specialists, to structure and approve financing deals
• Monitor client accounts for performance, proactively addressing risks and opportunities for cross-selling
• Ensure compliance with federal and state banking regulations, including anti-money laundering (AML) and know-your-customer (KYC) protocols
• Develop and execute local market strategies to achieve revenue and deposit growth targets
• Provide ongoing financial education and advisory services to enhance client satisfaction and loyalty
• Track and report on key performance metrics, such as portfolio growth and client retention rates
• Represent JP Morgan Chase at community events and networking opportunities in Peoria to strengthen brand presence

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 3 years of experience in commercial banking, relationship management, or financial services
• Proven track record of managing client portfolios and driving revenue growth in small business lending
• Strong understanding of credit analysis, risk assessment, and regulatory compliance in the financial industry
• Excellent communication and negotiation skills with the ability to build long-term client relationships
• Proficiency in financial modeling and analysis tools relevant to small business financing
• Ability to work independently in a fast-paced environment while meeting sales and service targets

Preferred Qualifications

• MBA or advanced degree in Finance
• Experience working with small businesses in the Southwest region, particularly Arizona
• Certification in commercial lending or relationship management (e.g., CCRM)
• Bilingual proficiency in Spanish to serve diverse client bases in Peoria, AZ
• Prior experience at a major financial institution like JP Morgan Chase

Required Skills

• Commercial banking knowledge
• Client relationship management
• Financial analysis and modeling
• Credit risk assessment
• Sales and negotiation techniques
• Regulatory compliance expertise
• Customer service orientation
• Problem-solving and decision-making
• Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce)
• Data analysis and reporting
• Time management and prioritization
• Adaptability in dynamic environments
• Team collaboration and leadership
• Market research and trend analysis
• Ethical judgment in financial advising

Benefits

• Comprehensive medical, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with company matching up to 6% of eligible compensation
• Generous paid time off, including vacation, sick days, and parental leave
• Tuition reimbursement program for professional development and advanced education
• Employee stock purchase plan and performance-based bonuses
• Wellness programs including gym memberships, mental health support, and fitness challenges
• Flexible work arrangements and hybrid options where applicable
• Access to JP Morgan Chase's global learning and development resources

JP Morgan Chase is an equal opportunity employer.