Business Relationship Manager I - Officer

Location: Roseville, MN, United States

Job Family: Relationship Manager

About the Role

At JPMorgan Chase, we are at the forefront of financial innovation, serving over 3 million small businesses across the United States with cutting-edge solutions that empower their success. As a Business Relationship Manager I - Officer in our Roseville, MN office, you will play a pivotal role in fostering long-term partnerships with local entrepreneurs and business owners. This position within our Commercial Banking division involves acting as a trusted advisor, helping clients navigate complex financial landscapes while leveraging JPMorgan Chase's vast resources to deliver personalized banking products, from deposit accounts and payment processing to customized lending options. Your efforts will directly contribute to the economic vitality of the Minnesota community, aligning with our commitment to inclusive growth and sustainable business practices. In this officer-level role, you will manage a dynamic portfolio of small business clients, conducting in-depth financial consultations to uncover opportunities for expansion and risk management. Collaborating with cross-functional teams at JPMorgan Chase, you will structure deals that meet client needs while adhering to our rigorous risk and compliance frameworks. Expect to engage in proactive outreach, including site visits and virtual meetings, to build rapport and drive measurable results such as increased deposits and loan originations. Success in this position requires a blend of strategic insight and hands-on relationship building, all while utilizing our proprietary tools and data analytics to provide actionable insights tailored to the unique challenges faced by small businesses in sectors like retail, healthcare, and professional services. JPMorgan Chase values innovation and professional development, offering you the chance to grow within one of the world's leading financial institutions. This role not only demands expertise in financial services but also a passion for supporting small business resilience in a competitive market. Join us in Roseville, MN, to make a tangible impact on clients' journeys toward financial stability and prosperity, backed by our global network and renowned culture of excellence.

Key Responsibilities

• Build and maintain strong relationships with small business clients in the Roseville, MN territory, providing tailored financial solutions to support their growth
• Identify and pursue new business opportunities by prospecting and networking within the local community
• Conduct financial needs assessments and recommend appropriate JPMorgan Chase products such as business checking, merchant services, and cash management solutions
• Manage a portfolio of client accounts, ensuring high satisfaction and retention through proactive outreach and issue resolution
• Collaborate with internal teams including credit analysts and product specialists to structure financing deals
• Monitor market trends and economic conditions to advise clients on risk mitigation strategies
• Prepare and present business reviews to clients, highlighting performance metrics and growth opportunities
• Ensure compliance with all regulatory standards and JPMorgan Chase policies in all client interactions
• Drive revenue growth by cross-selling additional services and achieving sales targets
• Participate in community events to enhance JPMorgan Chase's brand presence among small businesses

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 3 years of experience in commercial banking, relationship management, or small business lending
• Proven track record in managing client portfolios and driving revenue growth in financial services
• Strong understanding of small business financial products including loans, lines of credit, and treasury services
• Ability to analyze financial statements and credit risks effectively
• Valid driver's license and willingness to travel within the Roseville, MN area
• Series 6 and 63 licenses or equivalent certifications preferred for compliance

Preferred Qualifications

• MBA or advanced degree in Finance
• Experience working with small businesses in the Midwest region
• Bilingual proficiency in Spanish or other languages common in Minnesota's business community
• Prior experience with JPMorgan Chase's digital banking platforms
• Knowledge of regulatory requirements such as BSA/AML and fair lending practices

Required Skills

• Client relationship management
• Financial analysis and credit underwriting
• Sales and negotiation techniques
• Knowledge of banking regulations (e.g., FDIC, OCC)
• Proficiency in Microsoft Office Suite and CRM tools like Salesforce
• Strong communication and presentation skills
• Problem-solving and decision-making abilities
• Time management and organizational skills
• Analytical thinking for financial modeling
• Networking and business development
• Customer service orientation
• Adaptability to dynamic market conditions
• Team collaboration and leadership
• Digital literacy in online banking platforms
• Risk assessment and compliance awareness

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off including vacation, sick days, and holidays
• Tuition reimbursement for professional development and certifications
• Employee stock purchase plan and performance-based bonuses
• Wellness programs including gym memberships and mental health support
• Parental leave and family care benefits
• Access to JPMorgan Chase's global mobility and career development opportunities

JP Morgan Chase is an equal opportunity employer.