Business Relationship Manager Senior - Deepener Vice President

Location: Miami, FL, United States

Job Family: Relationship Manager

About the Role

At JPMorgan Chase, we are at the forefront of financial innovation, serving over 3 million small businesses across the United States with cutting-edge solutions that drive growth and resilience. As a Business Relationship Manager Senior - Deepener Vice President in our Miami, FL office, you will play a pivotal role in deepening relationships with local entrepreneurs in one of the nation's most dynamic markets. This position within the Commercial Banking division focuses on providing strategic advisory services, from customized lending and treasury management to digital payment solutions, helping small businesses navigate economic challenges and seize opportunities in the vibrant Southeast region. In this senior role, you will manage a robust portfolio of clients, leveraging your expertise to uncover their unique financial needs and deliver JP Morgan's world-class products. You will collaborate closely with cross-functional teams to structure complex deals, mitigate risks, and ensure regulatory compliance, all while fostering long-term partnerships that contribute to the bank's revenue goals. Your days will involve client meetings, financial consultations, and proactive outreach to expand our footprint in Miami's diverse business community, including sectors like real estate, hospitality, and trade. We value professionals who thrive in a fast-paced environment and are passionate about empowering small businesses. Joining JPMorgan Chase means access to unparalleled resources, including advanced analytics tools and a global network of experts, to elevate your impact. If you have a proven track record in relationship management and a deep understanding of the financial services landscape, this opportunity allows you to advance your career while making a tangible difference in the lives of business owners nationwide.

Key Responsibilities

• Build and maintain deep relationships with small business owners, providing tailored financial solutions to support their growth
• Conduct comprehensive financial needs assessments and recommend appropriate banking products, including loans, deposits, and payment solutions
• Manage a portfolio of over 200 small business clients in the Miami area, ensuring high retention and revenue growth
• Collaborate with internal teams, such as credit underwriters and product specialists, to deliver seamless client experiences
• Identify and pursue new business opportunities through networking, referrals, and community involvement
• Monitor client financial health, proactively addressing risks and opportunities for upselling
• Prepare and present business plans, credit proposals, and performance reports to senior leadership
• Ensure compliance with all regulatory requirements, including KYC, AML, and fair lending practices
• Leverage JP Morgan's innovative tools, like digital platforms and analytics, to enhance client advisory services
• Contribute to team goals by mentoring junior relationship managers and sharing market insights

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 7 years of experience in commercial banking, relationship management, or financial services
• Proven track record in managing portfolios of small to mid-sized business clients
• Strong understanding of credit analysis, risk management, and lending products
• Experience in the Southeast US market, particularly Florida, with knowledge of local economic trends
• Series 6 and 63 licenses or equivalent certifications in financial services
• Ability to travel within the Miami metropolitan area and surrounding regions

Preferred Qualifications

• MBA or advanced degree in Finance or Economics
• Bilingual proficiency in English and Spanish to serve diverse Miami clientele
• Prior experience at a major financial institution like JP Morgan Chase
• Expertise in digital banking tools and fintech integrations for small businesses
• Demonstrated success in cross-selling treasury management and capital markets services

Required Skills

• Financial analysis and credit underwriting
• Relationship building and client management
• Sales and negotiation techniques
• Knowledge of commercial lending products
• Risk assessment and mitigation
• Proficiency in Microsoft Office Suite and CRM systems like Salesforce
• Data analytics and reporting
• Communication, both verbal and written
• Problem-solving and decision-making
• Time management and organizational skills
• Cultural sensitivity and adaptability
• Digital banking and fintech familiarity
• Regulatory compliance awareness
• Team collaboration and leadership
• Market research and trend analysis

Benefits

• Competitive base salary with performance-based bonuses and incentives
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off, including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement for advanced education
• Employee stock purchase plan and access to financial wellness resources
• Wellness programs, including gym memberships and mental health support
• Flexible work arrangements and hybrid options where applicable

JP Morgan Chase is an equal opportunity employer.