Business Relationship Manager Senior Deepening - Vice President

Location: New York, NY, United States

Job Family: Relationship Manager

About the Role

As a Business Relationship Manager Senior Deepening - Vice President at JP Morgan Chase, you will play a pivotal role in supporting the growth of over 3 million small businesses across the United States. In this senior-level position, you will focus on deepening existing client relationships by uncovering opportunities to provide innovative financial solutions, including commercial lending, treasury management, merchant services, and advisory support. Leveraging JP Morgan Chase's global resources and cutting-edge technology, you will act as a trusted advisor, helping small business owners navigate economic challenges and achieve their strategic goals. This role is ideal for a seasoned professional passionate about fostering long-term partnerships in a dynamic financial services environment. Your day-to-day responsibilities will involve conducting comprehensive financial reviews, analyzing client needs, and collaborating with cross-functional teams to deliver customized solutions that drive client satisfaction and revenue growth. You will engage directly with business owners through face-to-face meetings, virtual consultations, and community events, while also monitoring market trends to anticipate client requirements. At JP Morgan Chase, you will have access to advanced analytics tools and a robust network of experts to ensure your recommendations are informed by the latest industry insights. Success in this role requires a deep understanding of small business dynamics and the ability to balance commercial acumen with exceptional relationship-building skills. Joining JP Morgan Chase means becoming part of one of the world's most innovative banks, where your contributions will directly impact the success of America's entrepreneurial ecosystem. We offer a collaborative culture that values diversity, inclusion, and professional growth, with opportunities to advance within our Commercial Banking division. If you thrive in a high-energy setting and are committed to delivering superior client outcomes, this Vice President-level position provides the platform to make a meaningful difference while advancing your career in financial services.

Key Responsibilities

• Build and deepen relationships with existing small business clients to identify and deliver tailored financial solutions
• Prospect and acquire new small business clients through networking, referrals, and targeted outreach
• Conduct in-depth financial analysis and credit assessments to recommend appropriate lending and treasury products
• Collaborate with internal teams including credit, product specialists, and treasury services to ensure seamless client experiences
• Drive revenue growth by cross-selling JP Morgan Chase's suite of banking, payment, and advisory services
• Monitor client portfolios for emerging needs, risks, and opportunities, providing proactive advice
• Ensure compliance with all regulatory requirements and internal policies in client interactions
• Represent JP Morgan Chase at industry events and community engagements to enhance brand visibility
• Prepare and present business reviews and performance reports to senior leadership
• Mentor junior relationship managers to support team development and knowledge sharing

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 7-10 years of experience in commercial banking, relationship management, or financial services
• Proven track record in deepening client relationships and driving business growth in small business banking
• Strong understanding of financial products including lending, treasury services, and merchant solutions
• Excellent knowledge of regulatory requirements and compliance standards in the financial services industry
• Ability to analyze financial statements and credit risk for small business clients

Preferred Qualifications

• MBA or advanced degree in Finance
• Experience working with small businesses in diverse industries
• Bilingual proficiency in English and Spanish or another language
• Previous experience at a major financial institution like JP Morgan Chase
• Certification in commercial lending or relationship management

Required Skills

• Relationship building and client management
• Financial analysis and credit underwriting
• Sales and business development
• Knowledge of small business lending products
• Regulatory compliance and risk management
• Communication and presentation skills
• Negotiation and deal structuring
• Data analysis using tools like Excel and CRM systems
• Strategic thinking and problem-solving
• Team collaboration and leadership
• Customer service orientation
• Time management and prioritization
• Adaptability to fast-paced environments
• Proficiency in Microsoft Office Suite
• Understanding of digital banking platforms

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company match
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at select locations
• Flexible work arrangements and hybrid work options

JP Morgan Chase is an equal opportunity employer.