Business Relationship Manager Senior Deepening - Vice President

Location: Tempe, AZ, United States

Job Family: Relationship Manager

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a strong commitment to empowering small businesses that drive the American economy. As a Business Relationship Manager Senior Deepening - Vice President in our Commercial Banking division, you will play a pivotal role in serving over 3 million small businesses nationwide. Based in Tempe, AZ, this position offers the opportunity to leverage our innovative banking solutions, including digital tools and customized financing, to help clients thrive in a competitive landscape. You will report to the Regional Director and work closely with a dynamic team dedicated to fostering long-term partnerships and delivering exceptional value. In this senior role, your primary focus will be on deepening existing relationships with small business owners, entrepreneurs, and family-run enterprises in the Southwest region. You will conduct in-depth financial assessments, uncover unmet needs, and propose advanced solutions such as lines of credit, equipment financing, and cash flow optimization services. By analyzing market data and client financials, you will identify growth opportunities and mitigate risks, ensuring clients receive proactive advice aligned with JP Morgan Chase's robust risk management framework. This position demands a strategic mindset to balance portfolio performance with client satisfaction, contributing to our goal of sustainable business expansion. Success in this role requires a blend of financial acumen and interpersonal expertise, as you collaborate with cross-functional teams to execute complex transactions and navigate regulatory landscapes. You will also engage in community outreach to build JP Morgan Chase's presence in Tempe, attending local business events and leveraging our global network for client referrals. Join us to advance your career in one of the world's most respected banks, where innovation meets impact in the financial services industry.

Key Responsibilities

• Manage and deepen relationships with a portfolio of over 200 small business clients, identifying opportunities to expand financial solutions
• Conduct regular business reviews and financial consultations to understand client needs and recommend tailored products like SBA loans and merchant services
• Drive revenue growth by cross-selling JP Morgan Chase offerings such as cash management and investment advisory services
• Assess creditworthiness through financial analysis and prepare loan proposals for approval
• Collaborate with internal teams including credit analysts and product specialists to deliver seamless client experiences
• Monitor market trends and economic conditions to advise clients on risk mitigation strategies
• Ensure compliance with all regulatory requirements and internal policies in client interactions
• Develop and execute personalized business development plans to acquire new small business clients in the Tempe area
• Utilize CRM tools to track client interactions, opportunities, and performance metrics
• Represent JP Morgan Chase at local networking events and industry forums to enhance brand visibility

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 7 years of experience in commercial banking, relationship management, or financial services
• Proven track record in deepening client relationships and driving business growth in small business banking
• Strong understanding of financial products including loans, credit lines, and treasury services
• Excellent communication and negotiation skills with the ability to build trust with diverse clients
• Ability to analyze financial statements and assess credit risk
• Series 6 and 63 licenses or willingness to obtain them

Preferred Qualifications

• MBA or advanced degree in Finance
• Experience working with small to mid-sized businesses in the Southwest region
• Bilingual proficiency in Spanish, given the diverse client base in Arizona
• Prior experience at a major financial institution like JP Morgan Chase
• Knowledge of regulatory compliance in banking (e.g., BSA, AML)

Required Skills

• Financial analysis and credit underwriting
• Relationship building and client management
• Sales and business development
• Negotiation and deal structuring
• Knowledge of banking regulations and compliance
• Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce)
• Data analysis and reporting
• Problem-solving and decision-making
• Communication (verbal and written)
• Time management and prioritization
• Risk assessment and management
• Customer service orientation
• Team collaboration
• Adaptability to market changes
• Strategic planning

Benefits

• Competitive base salary plus performance-based incentives and bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement for advanced education
• Employee stock purchase plan and access to financial wellness resources
• On-site fitness centers and wellness programs at JP Morgan Chase facilities
• Flexible work arrangements and remote work options where applicable

JP Morgan Chase is an equal opportunity employer.