Business Solutions Banker

Location: Columbus, OH, United States

Job Family: Client Service

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to innovation and client success. As a Business Solutions Banker in our Columbus, OH location, you will join a dynamic team dedicated to empowering over 3 million small businesses nationwide with comprehensive financial solutions. In this client service role, you will act as a trusted advisor, helping local entrepreneurs navigate their financial challenges and opportunities through our world-class banking products and services. This position offers the chance to contribute to the growth of small businesses while advancing your career in one of the most respected names in finance. Your primary focus will be on prospecting and cultivating relationships with small business owners in the Columbus market, identifying their unique needs, and delivering customized solutions such as business loans, cash management tools, and payment processing from JP Morgan Chase. You will collaborate closely with branch colleagues and specialized teams to ensure seamless service delivery, while also analyzing financial data to support credit decisions and mitigate risks in line with our rigorous standards. By leveraging JP Morgan Chase's cutting-edge technology and resources, you will help clients optimize their operations and achieve sustainable growth, all while meeting ambitious sales targets that drive mutual success. We value professionals who thrive in a fast-paced environment and are passionate about making a tangible impact on the community. This role demands strong analytical skills, sales acumen, and a deep understanding of the financial services landscape, with opportunities for professional development through JP Morgan Chase's renowned training programs. Join us to be part of a culture that fosters innovation, diversity, and inclusion, where your contributions help shape the future of business banking.

Key Responsibilities

• Prospect and acquire new small business clients by identifying their financial needs and presenting tailored solutions from JP Morgan Chase's portfolio
• Build and maintain long-term relationships with business owners, providing ongoing advisory services to support their growth
• Conduct financial needs assessments and recommend appropriate products like business checking, merchant services, and treasury management
• Collaborate with branch teams and internal partners to deliver seamless client experiences and resolve complex issues
• Analyze client financial data to underwrite loans and credit facilities, ensuring compliance with JP Morgan Chase risk policies
• Drive revenue growth through cross-selling opportunities and achieving sales targets in the Columbus market
• Educate clients on digital banking tools and innovative solutions to enhance their operational efficiency
• Monitor market trends and competitive landscape to position JP Morgan Chase as the preferred banking partner
• Participate in community events and networking to expand JP Morgan Chase's presence among local businesses
• Maintain accurate records of client interactions and activities in JP Morgan Chase's CRM systems

Required Qualifications

• Bachelor's degree in finance, business administration, or a related field
• At least 3 years of experience in financial services, sales, or client-facing roles
• Proven track record in business development and relationship management with small businesses
• Strong understanding of banking products, including loans, credit lines, and deposit solutions
• Ability to analyze financial statements and assess business creditworthiness
• Valid driver's license and willingness to travel within the local market
• Series 6 and 63 licenses or willingness to obtain them

Preferred Qualifications

• MBA or advanced degree in finance
• Experience working with small to medium-sized enterprises (SMEs) in the financial sector
• Bilingual proficiency in Spanish or other languages spoken in diverse communities
• Prior experience at a major bank like JP Morgan Chase
• Knowledge of regulatory compliance in banking, such as BSA/AML requirements

Required Skills

• Financial analysis and credit underwriting
• Sales and business development
• Client relationship management
• Knowledge of banking regulations and compliance
• Proficiency in Microsoft Office Suite and CRM software
• Strong communication and presentation skills
• Analytical thinking and problem-solving
• Time management and organizational abilities
• Negotiation and persuasion techniques
• Digital banking and fintech awareness
• Team collaboration and leadership
• Adaptability to fast-paced environments
• Customer service orientation
• Risk assessment and decision-making
• Market research and competitive analysis

Benefits

• Competitive base salary plus performance-based incentives and bonuses
• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and holidays
• Professional development opportunities through JP Morgan Chase's learning programs and tuition reimbursement
• Employee stock purchase plan and access to financial wellness resources
• Flexible work arrangements and support for work-life balance
• On-site fitness centers and wellness programs at select locations

JP Morgan Chase is an equal opportunity employer.