Business Solutions Banker

Location: Tempe, AZ, United States

Job Family: Client Service

About the Role

At JPMorgan Chase, we are at the forefront of financial innovation, serving over 3 million small businesses nationwide with cutting-edge solutions that empower growth and success. As a Business Solutions Banker in our Tempe, AZ location, you will join a dynamic team dedicated to delivering personalized financial services to local entrepreneurs and business owners. This client service role is pivotal in helping small businesses navigate their financial challenges, from securing capital to optimizing cash flow, all while leveraging JPMorgan Chase's robust ecosystem of banking products and digital tools. You will play a key role in fostering lasting partnerships that drive economic vitality in the community. In this position, your primary focus will be on identifying client needs through consultative conversations and recommending appropriate solutions such as business loans, lines of credit, merchant services, and treasury management. You will proactively source new business opportunities within the Tempe market, collaborating closely with branch colleagues to ensure a seamless client experience. Success in this role requires a deep understanding of the financial services landscape, adherence to regulatory standards, and the ability to translate complex financial concepts into actionable advice for small business owners. By championing JPMorgan Chase's commitment to innovation, you will help clients harness technologies like our award-winning mobile app and online platforms to streamline their operations. We value professionals who thrive in a collaborative, high-energy environment and are passionate about making a tangible impact on small businesses. This role offers the chance to grow your career within one of the world's leading financial institutions, with opportunities for advancement into senior relationship management or specialized advisory positions. If you are driven by results, client-centric, and eager to contribute to JPMorgan Chase's mission of powering the progress of small businesses, we invite you to bring your expertise to our team in Tempe, AZ.

Key Responsibilities

• Engage with small business owners to assess their financial needs and recommend tailored solutions from JPMorgan Chase's portfolio
• Prospect and acquire new small business clients through networking, referrals, and community events in the Tempe, AZ area
• Build and maintain long-term relationships with clients to drive retention and expansion of banking services
• Collaborate with branch teams to deliver seamless financial solutions, including deposits, lending, and payment processing
• Analyze client financial data to identify opportunities for products like business checking, credit cards, and treasury management
• Ensure compliance with all regulatory requirements and JPMorgan Chase policies in all client interactions
• Track and report on sales performance metrics to meet individual and team goals
• Provide education on digital tools and resources to enhance client financial management
• Participate in local business development initiatives to strengthen JPMorgan Chase's presence in the community

Required Qualifications

• Bachelor's degree in finance, business administration, or a related field
• At least 2 years of experience in financial services, sales, or client-facing roles
• Active and in good standing with state banking and/or lending licenses where required
• Proven track record of meeting or exceeding sales targets in a competitive environment
• Strong understanding of small business financial products including loans, credit lines, and merchant services
• Ability to work independently and collaboratively in a fast-paced branch setting
• Valid driver's license and reliable transportation for local client visits

Preferred Qualifications

• Experience in the banking industry, particularly with small business clients
• Familiarity with JPMorgan Chase's digital banking platforms and tools
• Previous role in business development or relationship management at a financial institution
• Knowledge of regulatory compliance in financial services (e.g., BSA, AML)
• Bilingual proficiency in English and Spanish to serve diverse client bases

Required Skills

• Financial analysis and product knowledge
• Sales and negotiation techniques
• Customer relationship management (CRM) software proficiency
• Digital banking platform navigation
• Regulatory compliance awareness (BSA/AML)
• Communication and presentation skills
• Problem-solving and decision-making
• Time management and organization
• Networking and lead generation
• Data analysis using tools like Excel
• Empathy and active listening
• Adaptability to client needs
• Team collaboration
• Risk assessment in lending
• Multitasking in a dynamic environment

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and holidays
• Tuition reimbursement for professional development and certifications
• Employee stock purchase plan and performance-based bonuses
• Wellness programs with gym memberships and mental health support
• Parental leave and family benefits for work-life balance
• Access to JPMorgan Chase's global learning and development resources

JP Morgan Chase is an equal opportunity employer.