Business Solutions Banker

Location: Tempe, AZ, United States

Job Family: Client Service

About the Role

At JPMorgan Chase, we are a leading global financial services firm with a commitment to innovation and client success. As a Business Solutions Banker in our Tempe, AZ location, you will join a dynamic team dedicated to empowering over 3 million small businesses nationwide. In this client service role, you will act as a trusted advisor, helping local entrepreneurs navigate their financial challenges with personalized solutions from one of the world's most innovative banks. Your work will directly contribute to fostering economic growth in the community by connecting small businesses with essential tools like loans, deposits, and payment processing services tailored to their unique needs. Day-to-day, you will engage directly with business owners through in-person meetings, virtual consultations, and community outreach in the Tempe area. Leveraging your expertise in financial services, you will assess client needs, recommend appropriate JPMorgan Chase products, and drive new business acquisition while nurturing existing relationships. This position requires a blend of sales acumen and consultative advising, ensuring compliance with industry regulations such as those from the FDIC and OCC. You will collaborate with branch colleagues and leverage our advanced digital platforms to deliver efficient, high-quality service that sets us apart in the competitive financial landscape. We value professionals who thrive in a collaborative, fast-paced environment and are passionate about small business success. This role offers significant opportunities for career advancement within JPMorgan Chase's vast network, supported by ongoing training and development resources. If you are driven by results, client-focused, and eager to make a tangible impact, join us in revolutionizing how small businesses bank with a global leader.

Key Responsibilities

• Engage with small business owners to understand their financial needs and provide tailored solutions from JPMorgan Chase's portfolio
• Prospect and acquire new small business clients through networking, referrals, and community events in Tempe and surrounding areas
• Deliver comprehensive financial advice on products such as business checking, credit lines, merchant services, and treasury management
• Build and maintain long-term relationships to drive client retention and cross-sell opportunities
• Collaborate with branch teams and internal partners to ensure seamless client onboarding and service delivery
• Monitor market trends and regulatory changes to offer proactive financial strategies
• Achieve individual and team sales goals while adhering to ethical and compliance standards
• Utilize CRM tools to track client interactions and analyze business performance metrics
• Conduct financial health assessments and prepare customized proposals for small businesses
• Represent JPMorgan Chase at local business events to enhance brand visibility

Required Qualifications

• Bachelor's degree in finance, business administration, or a related field
• At least 2 years of experience in financial services, sales, or client-facing roles
• Proven track record in business development and relationship management with small businesses
• Strong understanding of banking products including loans, deposits, and payment solutions
• Ability to work in a fast-paced environment and meet sales targets
• Valid driver's license and willingness to travel locally within the Tempe area
• Compliance with all regulatory requirements in the financial services industry

Preferred Qualifications

• Experience working with small business owners in the Southwest region
• Knowledge of JPMorgan Chase's digital banking platforms and tools
• Certification in financial planning or sales (e.g., CFP or similar)
• Bilingual skills, particularly Spanish, to serve diverse client bases in Arizona
• Previous role in a branch or commercial banking environment at a major financial institution

Required Skills

• Financial analysis and product knowledge in banking services
• Sales and negotiation techniques for B2B environments
• Customer relationship management (CRM) software proficiency
• Strong communication and presentation skills
• Analytical thinking for assessing business financials
• Time management and organizational abilities
• Problem-solving in complex financial scenarios
• Knowledge of regulatory compliance (e.g., BSA, AML)
• Digital literacy with online banking platforms
• Networking and lead generation expertise
• Empathy and active listening for client needs
• Adaptability to evolving market conditions
• Team collaboration in a corporate setting
• Data interpretation from financial reports
• Ethical decision-making in high-stakes sales

Benefits

• Competitive base salary plus uncapped commission and performance incentives
• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and holidays
• Professional development programs and tuition reimbursement for career growth
• Employee stock purchase plan and access to financial wellness resources
• On-site fitness centers and wellness programs at select locations
• Parental leave and family-friendly benefits supporting work-life balance

JP Morgan Chase is an equal opportunity employer.