Card Fraud Strategy - Senior Associate

Location: Bengaluru, Karnataka, India

Job Family: Risk Analytics/Modeling

About the Role

At JPMorgan Chase, we are at the forefront of transforming the financial services industry through innovative risk management and cutting-edge technology. The Card Fraud Strategy - Senior Associate role within our Consumer & Community Banking (CCB) Card Payments team is pivotal in safeguarding our customers' assets against evolving fraud threats. Based in our state-of-the-art Bengaluru office, this position offers the opportunity to contribute to global fraud prevention strategies that protect millions of cardholders while driving business growth. As a Senior Associate, you will leverage data-driven insights to enhance fraud detection capabilities, ensuring a secure and seamless payments experience in a dynamic, high-volume environment. In this role, you will dive deep into transaction data to build and refine fraud models using advanced analytics and machine learning techniques. Collaborating with cross-functional teams across product, engineering, and compliance, you will design proactive strategies to detect and mitigate fraud risks in real-time card payments. Your work will involve monitoring key performance indicators, conducting forensic analysis on fraud incidents, and recommending optimizations that balance risk reduction with customer convenience. At JPMorgan Chase, you will have access to world-class tools and datasets, enabling you to innovate in areas like AI-powered anomaly detection and behavioral analytics tailored to the Indian and global markets. We value professionals who thrive in a collaborative, inclusive culture and are passionate about financial integrity. This position not only demands technical expertise but also the ability to influence senior stakeholders with clear, actionable insights. Joining JPMorgan Chase means becoming part of a legacy of excellence, where your contributions directly impact our commitment to responsible banking. If you are ready to tackle sophisticated fraud challenges in one of the world's leading financial institutions, this role in Bengaluru offers unparalleled growth and impact.

Key Responsibilities

• Develop and implement fraud detection strategies for JPMorgan Chase's Consumer & Community Banking (CCB) Card Payments portfolio to minimize financial losses and enhance customer protection
• Analyze transaction data using advanced analytics and machine learning models to identify emerging fraud patterns and trends in card payments
• Collaborate with product, technology, and compliance teams to design and deploy fraud prevention rules, thresholds, and alerts
• Conduct performance monitoring and optimization of fraud models, ensuring alignment with business objectives and regulatory standards
• Perform root cause analysis on fraud incidents and recommend enhancements to existing systems and processes
• Partner with global teams to share insights on fraud intelligence and contribute to enterprise-wide risk management initiatives
• Prepare reports and presentations for senior leadership on fraud metrics, strategy effectiveness, and risk exposure
• Stay abreast of industry developments in card fraud, including new payment technologies like digital wallets and real-time payments
• Support ad-hoc fraud investigations and provide analytical support during high-impact events or regulatory audits

Required Qualifications

• Bachelor's degree in Finance, Economics, Statistics, Computer Science, or a related field
• Minimum of 3-5 years of experience in fraud analytics, risk management, or payments fraud in the financial services industry
• Strong proficiency in data analysis tools such as SQL, Python, or R for querying and manipulating large datasets
• Experience with fraud detection models, machine learning algorithms, or statistical modeling in a banking or card payments environment
• Knowledge of regulatory requirements related to card fraud, such as PCI DSS and anti-money laundering (AML) standards
• Ability to work with cross-functional teams in a fast-paced, global organization like JPMorgan Chase

Preferred Qualifications

• Advanced degree (Master's or PhD) in a quantitative field such as Data Science or Financial Engineering
• Experience with big data technologies like Hadoop, Spark, or cloud platforms (AWS, Azure) in fraud strategy roles
• Prior exposure to credit card fraud prevention at a major financial institution
• Certifications in fraud risk management, such as Certified Fraud Examiner (CFE) or similar

Required Skills

• Proficiency in SQL and Python for data extraction and analysis
• Experience with machine learning frameworks like scikit-learn or TensorFlow
• Strong statistical knowledge including regression, clustering, and anomaly detection
• Familiarity with fraud tools such as FICO Falcon or Actimize
• Analytical mindset with ability to interpret complex datasets
• Excellent communication skills for presenting findings to non-technical stakeholders
• Problem-solving abilities in high-pressure fraud detection scenarios
• Knowledge of payment networks like Visa, Mastercard, and their fraud rules
• Project management skills for leading cross-functional initiatives
• Attention to detail and ethical judgment in handling sensitive financial data
• Adaptability to evolving regulatory and technological landscapes
• Team collaboration in a multicultural, global environment
• Basic understanding of cybersecurity principles in financial services

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with generous company matching contributions
• Paid time off including vacation, sick leave, and parental leave
• Professional development opportunities through JPMorgan Chase's internal training programs and tuition reimbursement
• Employee stock purchase plan and other financial wellness benefits
• Flexible work arrangements, including hybrid options in Bengaluru
• Wellness programs, gym memberships, and mental health support services

JP Morgan Chase is an equal opportunity employer.