CIB Technology Turkey - Technical Business Analyst

Location: Istanbul, Türkiye

Job Family: Technical Program Delivery

About the Role

At JP Morgan Chase, we are a leading global financial services firm with operations spanning investment banking, asset management, and technology innovation. The Corporate & Investment Bank (CIB) Technology team in Turkey is at the forefront of transforming how we deliver cutting-edge solutions for our clients in the region. As a Technical Business Analyst in Istanbul, you will play a pivotal role in bridging the gap between business needs and technical implementation, ensuring our technology platforms support efficient, secure, and compliant financial services. This position offers an exciting opportunity to launch or advance your career in business analysis within a dynamic, high-impact environment, contributing to projects that enhance trading systems, risk management tools, and client-facing applications tailored to the Turkish market. In this role, you will work closely with cross-functional teams, including developers, product owners, and compliance experts, to gather and refine requirements for technology initiatives. Your responsibilities will include analyzing current CIB systems, identifying opportunities for optimization, and documenting specifications that align with JP Morgan Chase's global standards while addressing local regulatory requirements. You will facilitate agile processes to drive project delivery, conduct thorough testing to mitigate risks, and support the rollout of solutions that improve operational resilience and client satisfaction in the fast-evolving financial landscape of Turkey. We value professionals who thrive in collaborative settings and are passionate about leveraging technology to solve real-world financial challenges. Joining JP Morgan Chase means access to world-class resources, mentorship from industry leaders, and the chance to grow within one of the most prestigious institutions in global finance. If you are ready to make a meaningful impact on our CIB operations in Istanbul, apply today and be part of our commitment to innovation and excellence.

Key Responsibilities

• Collaborate with business stakeholders to elicit, analyze, and document technical requirements for CIB technology solutions in Turkey
• Translate complex business needs into functional specifications and user stories for development teams
• Facilitate agile ceremonies, including sprint planning and retrospectives, to ensure timely delivery of technology projects
• Conduct gap analysis on existing systems and recommend improvements to enhance operational efficiency in financial services
• Work closely with developers, testers, and architects to validate solutions against regulatory and compliance standards
• Support user acceptance testing (UAT) and provide training to end-users on new technology implementations
• Monitor project progress, identify risks, and escalate issues to ensure alignment with JP Morgan Chase's global standards
• Contribute to the localization of global CIB platforms for the Turkish market, focusing on data security and performance
• Prepare reports and presentations on project status for senior management and international teams
• Stay updated on emerging technologies and financial industry trends to drive innovation in Turkey operations

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Finance, or a related field
• At least 2-3 years of experience in business analysis, preferably in financial services or technology sectors
• Strong understanding of software development lifecycle (SDLC) and agile methodologies
• Proficiency in requirements gathering, documentation, and stakeholder management
• Experience with financial systems, data analysis, or regulatory compliance in banking
• Fluency in English; Turkish language proficiency is essential for local operations
• Ability to work in a fast-paced, international environment with cross-functional teams

Preferred Qualifications

• Experience in investment banking or corporate & investment bank (CIB) technology projects
• Knowledge of JP Morgan Chase's technology stack or similar enterprise systems
• Certifications such as CBAP (Certified Business Analysis Professional) or Agile Scrum
• Familiarity with Turkish financial regulations and market dynamics
• Prior exposure to cloud technologies like AWS or Azure in a financial context

Required Skills

• Business analysis and requirements elicitation
• Agile and Scrum methodologies
• Stakeholder communication and collaboration
• Technical documentation and diagramming (e.g., UML, BPMN)
• Financial services domain knowledge
• Data analysis and SQL querying
• Problem-solving and critical thinking
• Project management fundamentals
• Regulatory compliance awareness (e.g., GDPR, local Turkish banking laws)
• Proficiency in tools like Jira, Confluence, or Microsoft Visio
• Understanding of APIs, microservices, and integration patterns
• Risk assessment and mitigation
• Adaptability in multicultural teams
• Attention to detail and analytical mindset
• Presentation and reporting skills

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with generous company matching contributions
• Paid time off, including vacation, sick leave, and parental leave
• Professional development opportunities, including tuition reimbursement and access to JP Morgan's learning platforms
• Employee stock purchase plan and financial wellness programs
• Flexible work arrangements and hybrid office options in Istanbul
• Global mobility support and career advancement within JP Morgan Chase's international network

JP Morgan Chase is an equal opportunity employer.