Client Data Analyst - CAS CUSTODY ENTITLEMENTS - MANILA

Location: Metro Manila, National Capital Region, Philippines

Job Family: Client Data

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a proud history of innovation and client focus. The Client Data Analyst role in our CAS Custody Entitlements team in Manila plays a pivotal part in empowering our institutional clients by ensuring seamless, secure access to eBanking platforms and managing entitlements with precision. As a key contributor in the Client Data category, you will handle sensitive financial data related to custody services, supporting clients worldwide in navigating complex securities and asset management needs. This position, based in Metro Manila, offers the opportunity to work in a dynamic environment where your expertise directly impacts client satisfaction and operational excellence within one of the world's largest banks. In this role, you will dive deep into client data analysis, processing entitlements for custody accounts while adhering to stringent regulatory requirements such as those from the SEC and international bodies. Your daily responsibilities will include validating access requests, resolving data anomalies, and collaborating with global teams to deliver best-in-class service. You will leverage advanced data tools to monitor entitlements, generate compliance reports, and contribute to process enhancements that drive efficiency in our eBanking ecosystem. This is an ideal position for professionals passionate about financial data integrity and client-centric solutions in a high-volume, secure operations setting. Joining JP Morgan Chase means becoming part of a supportive culture that values diversity, innovation, and professional growth. We offer robust training programs tailored to the financial services industry, along with opportunities to advance your career in custody and client services. If you thrive in a collaborative, fast-paced atmosphere and are committed to upholding the highest standards of data security and client service, this role in Manila will allow you to make a meaningful impact on our global clientele while building a rewarding career at a premier financial institution.

Key Responsibilities

• Analyze and manage client data to ensure accurate entitlements and secure access to eBanking platforms for custody services
• Process and validate client requests for data access, entitlements, and modifications in compliance with global regulatory standards
• Collaborate with cross-functional teams to resolve data discrepancies and enhance client service delivery
• Monitor and report on client data integrity, identifying trends and potential risks in custody entitlements
• Provide exceptional customer support by addressing inquiries related to eBanking access and data entitlements
• Implement data security measures to protect sensitive client information in a high-stakes financial environment
• Contribute to process improvements and automation initiatives to streamline entitlements management
• Conduct regular audits of client data to ensure adherence to JP Morgan Chase's risk and compliance frameworks
• Liaise with global stakeholders to support seamless client onboarding and ongoing data management
• Generate insightful reports and dashboards for client entitlements to aid in decision-making and service optimization

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Information Technology, or a related field
• Minimum of 2 years of experience in data analysis, client services, or financial operations within the banking or financial services sector
• Strong understanding of custody entitlements, securities processing, and regulatory compliance in global financial markets
• Proficiency in data management tools and secure access protocols for eBanking systems
• Excellent command of English, both written and verbal, with experience in client-facing communications
• Ability to work in a fast-paced, global team environment across multiple time zones
• Relevant certifications such as CFA Level 1 or data privacy certifications (e.g., CIPP) are advantageous

Preferred Qualifications

• Experience with JP Morgan Chase systems or similar global banking platforms
• Knowledge of Philippine financial regulations and international standards like GDPR or SEC rules
• Prior work in custody services or entitlements management for institutional clients
• Advanced skills in data visualization tools for reporting client entitlements
• Familiarity with agile methodologies in financial data projects

Required Skills

• Data analysis and interpretation using tools like SQL, Excel, and Tableau
• Knowledge of financial custody and entitlements processes in banking
• Proficiency in eBanking security protocols and access management
• Strong attention to detail for accurate data handling
• Excellent problem-solving abilities in complex financial scenarios
• Effective communication skills for client interactions and team collaboration
• Regulatory compliance awareness in global finance
• Technical aptitude with CRM systems and financial databases
• Time management in a deadline-driven environment
• Analytical thinking for identifying data trends and risks
• Adaptability to evolving financial technologies and regulations
• Teamwork and interpersonal skills for cross-regional projects
• Proficiency in Microsoft Office Suite for reporting
• Basic understanding of Python or scripting for data automation
• Customer service orientation with empathy for client needs

Benefits

• Competitive base salary and performance-based bonuses aligned with JP Morgan Chase's global compensation structure
• Comprehensive health, dental, and vision insurance coverage for employees and dependents
• Retirement savings plan with company matching contributions to support long-term financial security
• Generous paid time off, including vacation, sick leave, and parental leave policies
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee wellness programs, including gym memberships and mental health support services
• Flexible work arrangements, such as hybrid options in Metro Manila, to promote work-life balance
• Access to exclusive employee discounts and perks through JP Morgan's global benefits portal

JP Morgan Chase is an equal opportunity employer.