Client Service Associate - Fund Accounting

Location: Dublin, Ireland

Job Family: Client Service Delivery

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a strong presence in asset management and investment services. The Client Service Associate - Fund Accounting role in our Dublin office offers a senior opportunity within the Client Service Delivery category to contribute to delivering exceptional services across our mutual fund product offerings. As a key team member, you will play a pivotal role in ensuring operational excellence, client satisfaction, and compliance in a dynamic EMEA hub. This position is ideal for professionals passionate about the financial services industry, where you will support institutional and retail clients by managing complex fund accounting processes in a collaborative, innovative environment. In this senior role, you will lead efforts to provide accurate and timely fund accounting solutions, from daily valuations and reconciliations to monthly reporting and client interactions. You will work closely with global teams at JP Morgan Chase to navigate regulatory landscapes, including Irish and EU directives, while driving process enhancements to optimize service delivery. Responsibilities extend to mentoring associates, identifying risks, and contributing to strategic initiatives that align with our commitment to high standards in mutual fund operations. Your expertise will directly impact client trust and the firm's reputation as a trusted partner in asset management. Joining JP Morgan Chase means becoming part of a world-class organization that values diversity, inclusion, and professional growth. Based in Dublin, Ireland, you will benefit from our robust support systems, cutting-edge technology, and a culture that fosters innovation in financial services. If you have a proven track record in fund accounting and a desire to lead in client service, this role offers the platform to advance your career while making a meaningful contribution to our mutual fund ecosystem.

Key Responsibilities

• Oversee the delivery of high-quality fund accounting services for mutual fund products, ensuring accuracy and timeliness
• Act as a senior point of contact for clients, addressing inquiries and resolving issues related to fund accounting
• Collaborate with cross-functional teams to support all aspects of mutual fund operations, from valuation to reporting
• Monitor and ensure compliance with regulatory standards and internal JP Morgan Chase policies
• Lead process improvements and implement best practices to enhance client service efficiency
• Prepare and analyze financial reports, reconciliations, and performance metrics for fund portfolios
• Mentor junior team members and contribute to team development initiatives
• Manage client relationships to drive satisfaction and retention within the EMEA region
• Identify and mitigate operational risks in fund accounting processes
• Support ad-hoc projects, such as system migrations or new product launches

Required Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• Minimum of 3-5 years of experience in fund accounting, mutual funds, or client services within the financial services industry
• Strong knowledge of mutual fund products, regulatory requirements, and accounting standards such as GAAP or IFRS
• Proficiency in financial systems and software, including fund accounting platforms
• Excellent communication skills with the ability to interact with clients and internal stakeholders
• Ability to work in a fast-paced environment and manage multiple priorities effectively
• Fluency in English; additional European languages are advantageous

Preferred Qualifications

• Advanced certification such as CFA, CPA, or ACCA
• Experience in the asset management or investment banking sector
• Familiarity with Irish regulatory environment and EU fund directives
• Prior exposure to JP Morgan Chase systems or similar global financial institutions
• Project management experience in client service delivery

Required Skills

• Fund accounting expertise
• Financial reporting and analysis
• Regulatory compliance knowledge
• Client relationship management
• Attention to detail
• Problem-solving abilities
• Team leadership and collaboration
• Proficiency in Microsoft Excel and financial software
• Time management and prioritization
• Analytical thinking
• Communication (verbal and written)
• Risk assessment
• Project coordination
• Adaptability to changing regulations
• Data reconciliation skills

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance coverage
• Generous pension contributions and retirement savings plans
• Paid time off including 25+ vacation days, plus public holidays
• Professional development opportunities through JP Morgan's learning programs and tuition reimbursement
• Employee assistance program for mental health and well-being support
• Flexible working arrangements, including hybrid options in Dublin
• Access to on-site fitness facilities and wellness initiatives

JP Morgan Chase is an equal opportunity employer.