Client Solutions Architect Manager- Payments - Vice President

Location: Chicago, IL, United States

Job Family: Client Solutions

About the Role

At JP Morgan Chase, we are at the forefront of reimagining the future of payments, delivering cutting-edge solutions that empower our clients to navigate an increasingly complex financial landscape. As a Client Solutions Architect Manager - Payments - Vice President in our Chicago office, you will play a pivotal role in innovating and optimizing tailored payment products for enterprise clients across industries. Reporting to the Head of Payments Solutions, you will lead efforts to translate intricate client requirements into scalable, secure architectures that leverage JP Morgan's global payments infrastructure, including real-time processing and cross-border capabilities. This position demands a blend of technical acumen, strategic vision, and client-centric focus to drive transformative outcomes in a dynamic regulatory environment. Your primary focus will be on architecting end-to-end payment solutions that address unique challenges such as high-volume transaction processing, fraud prevention, and seamless integration with legacy systems. You will collaborate closely with multidisciplinary teams—including product managers, engineers, and compliance experts—to prototype, test, and deploy innovations like API-driven platforms and AI-enhanced reconciliation tools. By conducting in-depth client consultations and leveraging data insights, you will ensure solutions not only meet immediate needs but also position clients for future growth in areas like digital currencies and instant payments. Success in this role hinges on your ability to balance innovation with risk management, adhering to stringent standards like those from the Federal Reserve and international bodies. Joining JP Morgan Chase means becoming part of a world-class institution committed to fostering an inclusive culture and professional growth. In this Vice President-level role, you will have opportunities to influence firm-wide payments strategy, mentor emerging talent, and contribute to high-impact projects that shape the global financial ecosystem. With Chicago as a hub for our Midwest operations, you'll thrive in a collaborative environment that values diverse perspectives and rewards bold ideas, all while enjoying the benefits of working for one of the most admired companies in the world.

Key Responsibilities

• Lead the design and optimization of innovative payment solutions tailored to complex client needs in the financial services industry
• Collaborate with clients to assess requirements, identify pain points, and architect customized products using JP Morgan Chase's payments platform
• Manage a team of solution architects, ensuring alignment with firm-wide strategies and regulatory standards
• Drive integration of emerging technologies like APIs, AI-driven fraud detection, and real-time processing into client solutions
• Conduct workshops and presentations to demonstrate solution value, fostering long-term client relationships
• Monitor industry trends in payments (e.g., cross-border transactions, digital wallets) and recommend enhancements to internal offerings
• Oversee project delivery from ideation to implementation, ensuring on-time, on-budget execution
• Partner with risk, compliance, and product teams to mitigate potential issues in solution deployments
• Analyze client feedback and performance metrics to iteratively improve solutions and drive revenue growth
• Contribute to thought leadership by publishing insights on payments innovation within JP Morgan Chase

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Finance, or a related field; Master's degree preferred
• 8+ years of experience in payments processing, financial technology, or client-facing solution architecture roles
• Proven track record in designing and implementing payment solutions for enterprise clients in the financial services sector
• Deep understanding of payment networks, protocols (e.g., SWIFT, ISO 20022), and regulatory compliance (e.g., PCI DSS, AML/KYC)
• Experience managing cross-functional teams in a fast-paced, client-oriented environment
• Strong knowledge of cloud platforms (e.g., AWS, Azure) and integration with core banking systems
• Ability to travel up to 25% for client meetings and industry conferences

Preferred Qualifications

• MBA or advanced certification in fintech or payments (e.g., Certified Payments Professional)
• Prior experience at a Tier 1 financial institution like JP Morgan Chase or similar
• Familiarity with blockchain or real-time payment systems (e.g., RTP, FedNow)
• Demonstrated success in leading digital transformation projects for payments clients
• Bilingual proficiency in English and another major language (e.g., Spanish, Mandarin) for global client support

Required Skills

• Expertise in payments architecture and financial protocols
• Proficiency in API design and integration (e.g., RESTful services, Open Banking)
• Strong analytical and problem-solving abilities
• Excellent communication and stakeholder management skills
• Knowledge of cloud computing and DevOps practices
• Experience with data analytics tools (e.g., SQL, Python for payments data)
• Understanding of cybersecurity in financial transactions
• Project management methodologies (e.g., Agile, Scrum)
• Client relationship building and negotiation
• Technical writing for solution documentation
• Familiarity with regulatory frameworks in finance
• Leadership and team motivation
• Adaptability to evolving fintech landscapes
• Proficiency in tools like Jira, Confluence, or similar for collaboration

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company match
• Paid time off including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement for advanced certifications
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers, wellness programs, and mental health support
• Flexible work arrangements including hybrid options in Chicago

JP Morgan Chase is an equal opportunity employer.