Commerce and Consumer Lending / Firmwide Operations - United States - 2026 ReEntry Program

Location: Columbus, OH, United States

Job Family: Seasonal Employee

About the Role

Join JP Morgan Chase's 2026 Global ReEntry Program and relaunch your career in the dynamic world of finance. This seasonal role in Commerce and Consumer Lending within Firmwide Operations is designed for professionals returning after a career break, offering hands-on experience in one of the world's leading financial institutions. Based in Columbus, OH, you will contribute to essential operations that support consumer lending products, from credit cards and personal loans to merchant services, while gaining exposure to JP Morgan's global scale and innovative practices. The program emphasizes skill-building, mentorship, and networking to help you seamlessly reintegrate into the financial services industry. In this position, you will play a key role in supporting the end-to-end operations of commerce and consumer lending, ensuring efficient processing, compliance, and customer satisfaction. Responsibilities include assisting with transaction monitoring, data reconciliation, and process optimization using JP Morgan's advanced technological infrastructure. You will work closely with teams to mitigate risks, adhere to stringent regulatory standards like those from the Consumer Financial Protection Bureau (CFPB), and contribute to initiatives that enhance operational resilience. This role provides a unique opportunity to apply your prior experience while learning about cutting-edge tools in lending analytics and fraud detection. JP Morgan Chase is committed to fostering an inclusive environment where returning professionals can thrive. Through the ReEntry Program, you will receive tailored training, access to career resources, and the chance to transition into longer-term opportunities within the firm. If you are passionate about financial services and ready to reengage with a supportive team in Columbus, this position offers a rewarding pathway to rebuild and advance your career at a premier global bank.

Key Responsibilities

• Support daily operations in commerce and consumer lending, including transaction processing and account management
• Assist in firmwide operations tasks such as data entry, reconciliation, and reporting for lending activities
• Collaborate with cross-functional teams to ensure compliance with federal and state lending regulations
• Analyze operational workflows to identify and implement efficiency improvements
• Handle customer inquiries related to consumer loans and commerce services
• Contribute to risk management processes by monitoring lending portfolios
• Participate in training sessions to relaunch skills in JP Morgan's operational environment
• Support audit and quality control activities for operational accuracy
• Utilize JP Morgan's proprietary systems to track and resolve operational discrepancies

Required Qualifications

• Bachelor's degree or equivalent experience in finance, business, or a related field
• Minimum of 2 years of professional experience prior to career break
• Demonstrated interest in financial services, particularly commerce and consumer lending operations
• Eligibility to work in the United States without sponsorship
• Strong commitment to relaunching a career in a dynamic financial environment
• Ability to commit to a seasonal role in Columbus, OH for the 2026 program duration

Preferred Qualifications

• Prior experience in banking operations, lending, or customer service within financial institutions
• Knowledge of regulatory compliance in consumer lending and firmwide operations
• Previous involvement in process improvement or operational efficiency projects
• Experience with data analysis tools in a financial context

Required Skills

• Attention to detail for accurate financial data handling
• Analytical thinking for operational problem-solving
• Proficiency in Microsoft Office Suite, including Excel for data analysis
• Knowledge of financial regulations such as Truth in Lending Act (TILA)
• Strong communication skills for team collaboration and customer interactions
• Time management to handle multiple operational tasks
• Adaptability to fast-paced banking environments
• Basic understanding of consumer lending products and processes
• Problem-solving abilities in resolving transaction discrepancies
• Teamwork and interpersonal skills for cross-functional projects
• Familiarity with banking software or CRM systems
• Organizational skills for managing workflows and deadlines
• Ethical judgment in compliance-sensitive financial operations

Benefits

• Competitive hourly pay and performance-based incentives
• Comprehensive health, dental, and vision insurance coverage
• 401(k) retirement savings plan with company matching
• Paid time off and holiday benefits during the program
• Access to professional development and networking opportunities within JP Morgan Chase
• Employee assistance programs for wellness and career support
• Discounts on financial products and services through JP Morgan
• Mentorship from experienced leaders in firmwide operations

JP Morgan Chase is an equal opportunity employer.