Commerce Payments Partnerships Associate

Location: New York, NY, United States

Job Family: Product Management

About the Role

At JP Morgan Chase, we are at the forefront of reimagining the future of commerce payments, powering seamless transactions for millions of customers worldwide. As a Commerce Payments Partnerships Associate in our Product Management team, you will play a pivotal role in supporting the relationship management group to cultivate and expand strategic alliances with network providers and digital wallet partners. Based in our dynamic New York office, this position offers the opportunity to contribute to innovative payment solutions that drive growth in the financial services sector, leveraging JP Morgan Chase's global expertise in banking and technology. In this role, you will assist in managing end-to-end partnership lifecycles, from initial outreach and negotiation to ongoing performance optimization. You will collaborate closely with internal teams to integrate partner technologies into our robust payment ecosystem, ensuring they align with our commitment to security, efficiency, and customer satisfaction. Responsibilities include conducting competitive analysis on payment trends, tracking key metrics to measure partnership success, and facilitating communications that foster long-term, mutually beneficial relationships. This is an ideal opportunity for a motivated professional passionate about the intersection of finance and fintech to gain hands-on experience in a high-impact environment. JP Morgan Chase values innovation, integrity, and inclusion, providing a supportive culture where your contributions can shape the evolution of digital commerce. We offer robust professional development resources to help you advance your career while working on projects that influence global payment standards. If you thrive in a collaborative setting and are eager to support initiatives that enhance our competitive edge in the payments industry, join us in building the next generation of financial services.

Key Responsibilities

• Support the relationship management team in developing and maintaining partnerships with network providers and digital wallet companies
• Assist in negotiating partnership agreements, including terms for integration, revenue sharing, and performance metrics
• Conduct market research on emerging trends in commerce payments to identify new partnership opportunities
• Collaborate with cross-functional teams, including product, engineering, and legal, to ensure seamless integration of partner solutions into JP Morgan Chase's payment platforms
• Monitor and analyze partnership performance using KPIs such as transaction volume, adoption rates, and customer satisfaction
• Prepare reports and presentations for senior leadership on partnership initiatives and outcomes
• Facilitate regular meetings and communications with external partners to resolve issues and drive mutual growth
• Contribute to the development of product roadmaps that incorporate partner feedback and innovations
• Ensure compliance with internal policies and regulatory requirements in all partnership activities
• Support the team in onboarding new partners and scaling existing relationships

Required Qualifications

• Bachelor's degree in Business, Finance, Economics, or a related field
• 2-4 years of experience in partnership management, business development, or relationship management within the financial services or payments industry
• Strong understanding of digital payments, commerce networks, and wallet ecosystems
• Excellent communication and interpersonal skills with the ability to manage multiple stakeholders
• Proficiency in Microsoft Office Suite, including Excel for data analysis and reporting
• Ability to work in a fast-paced, collaborative environment
• U.S. work authorization required

Preferred Qualifications

• Experience working with payment networks such as Visa, Mastercard, or digital wallets like Apple Pay or Google Pay
• Knowledge of regulatory compliance in financial services, including PCI DSS and data privacy standards
• MBA or advanced degree in Finance or related field
• Prior internship or role at a major financial institution
• Familiarity with agile methodologies in product development

Required Skills

• Partnership negotiation and relationship building
• Analytical thinking and data interpretation
• Project management and prioritization
• Verbal and written communication
• Stakeholder management across diverse teams
• Knowledge of payment processing technologies
• Proficiency in Excel and data visualization tools like Tableau
• Understanding of financial regulations and compliance
• Problem-solving in dynamic environments
• Team collaboration and adaptability
• Market research and trend analysis
• Presentation and reporting skills
• Attention to detail in contract reviews
• Technical aptitude for integrating payment APIs
• Customer-centric mindset for enhancing user experiences

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development opportunities, including tuition reimbursement and leadership training programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at JP Morgan Chase offices
• Flexible work arrangements, including hybrid options in New York

JP Morgan Chase is an equal opportunity employer.