Commercial Bank Business Manager, Senior Associate - Southwest Segment

Location: Plano, TX, United States

Job Family: Business Management

About the Role

At JP Morgan Chase, we are at the forefront of redefining the future of financial services, and our Commercial Bank is a key pillar in serving middle-market companies with tailored banking solutions. As a Commercial Bank Business Manager, Senior Associate in the Southwest Segment, you will play a pivotal role in driving strategic initiatives and operational excellence for our regional teams based in Plano, TX. Reporting to the Regional Business Manager, you will partner closely with senior leaders to align business objectives with JP Morgan's global standards, ensuring seamless execution of commercial banking strategies that support clients in industries such as energy, real estate, and manufacturing prevalent in the Southwest market. Your core responsibilities will include leading process improvement projects to streamline workflows, from client onboarding to portfolio management, while leveraging data-driven insights to enhance decision-making. You will analyze performance metrics, forecast regional trends, and contribute to the development of business plans that drive growth and profitability. In this dynamic role, you will also facilitate collaboration across JP Morgan's ecosystem, including integration with Investment Banking and Asset Management, to deliver holistic solutions to our commercial clients. Your ability to navigate complex regulatory landscapes and implement risk controls will be essential in maintaining the high standards of integrity and compliance that define JP Morgan Chase. This position offers a unique opportunity to grow within one of the world's leading financial institutions, where innovation and client focus are paramount. Ideal candidates are strategic thinkers with a passion for the financial services industry, ready to make an impact in the vibrant Southwest Segment. Join us to contribute to JP Morgan's mission of empowering businesses to thrive in an ever-evolving economic landscape.

Key Responsibilities

• Collaborate with regional leadership to develop and execute strategic initiatives for the Southwest Segment of JP Morgan Chase's Commercial Bank
• Identify and implement process improvements to enhance operational efficiency and client service delivery
• Support business planning, budgeting, and performance tracking for the commercial banking team
• Analyze market trends and competitive landscapes to inform strategic decisions in the Southwest region
• Facilitate cross-functional partnerships between Commercial Bank teams and other JP Morgan lines of business
• Monitor key performance indicators (KPIs) and provide reporting to senior management
• Lead ad-hoc projects related to risk management, compliance, and client onboarding
• Mentor junior associates and contribute to talent development within the Business Management team
• Ensure adherence to JP Morgan Chase's policies, procedures, and regulatory standards

Required Qualifications

• Bachelor's degree in Business, Finance, or a related field
• Minimum of 5 years of experience in business management, strategy, or operations within the financial services industry
• Proven track record in driving process improvements and supporting senior leadership in a commercial banking environment
• Strong understanding of commercial banking products, services, and regulatory requirements
• Experience working in a regional or segment-specific role, preferably in the Southwest US market
• Ability to travel up to 20% within the Southwest region

Preferred Qualifications

• MBA or advanced degree in Finance or Business Administration
• Prior experience at a major financial institution like JP Morgan Chase
• Knowledge of data analytics tools and financial modeling in banking
• Experience in change management or project leadership within commercial banking

Required Skills

• Strategic planning and execution
• Process optimization and lean methodologies
• Financial analysis and modeling
• Data analytics using tools like Excel, Tableau, or SQL
• Project management (e.g., Agile, PMP certification)
• Leadership and stakeholder management
• Communication and presentation skills
• Problem-solving and critical thinking
• Knowledge of commercial lending and credit products
• Regulatory compliance in banking (e.g., FDIC, OCC guidelines)
• Risk assessment and mitigation
• Team collaboration and mentoring
• Adaptability to fast-paced environments
• Customer-centric approach to business management

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's internal training programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at select locations
• Hybrid work flexibility and relocation assistance for eligible roles

JP Morgan Chase is an equal opportunity employer.