Commercial Card Relationship Manager - Payments - Vice President

Location: Tampa, FL, United States

Job Family: Relationship Manager

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a strong commitment to innovation in payments and commercial banking. As a Commercial Card Relationship Manager - Payments - Vice President in our Tampa, FL office, you will play a pivotal role in driving retention and expansion within a dynamic portfolio of corporate clients. This position within the Corporate & Investment Bank (CIB) division focuses on leveraging JP Morgan's world-class commercial card solutions to help clients optimize their spend management, streamline procurement, and enhance overall financial efficiency. You will report to the Head of Commercial Card Payments and collaborate with a high-performing team dedicated to delivering exceptional value in the competitive financial services landscape. Your primary focus will be on cultivating long-term relationships with mid-to-large corporate clients, understanding their unique payment needs, and tailoring JP Morgan's offerings—such as the Chase Paymentech platform and customizable card programs—to drive measurable business outcomes. Responsibilities include conducting in-depth client consultations, analyzing spend data to uncover growth opportunities, and partnering with product specialists to introduce innovative features like real-time reporting and integrated treasury services. Success in this role requires a blend of strategic insight and hands-on execution to achieve portfolio growth targets, while navigating the complexities of the payments industry, including evolving regulations from bodies like the Federal Reserve and PCI DSS standards. Joining JP Morgan Chase means becoming part of a culture that values integrity, excellence, and inclusion, with opportunities for career advancement in one of the world's most respected financial institutions. In Tampa's vibrant business hub, you will contribute to our mission of powering the progress of businesses worldwide, while benefiting from robust professional development resources and a supportive work environment. If you are a seasoned professional passionate about financial services and client success, this Vice President-level role offers the platform to make a significant impact.

Key Responsibilities

• Manage and nurture a portfolio of key commercial card client relationships to ensure high retention rates and satisfaction
• Develop and execute growth strategies, including identifying opportunities to expand usage of JP Morgan's commercial card products
• Conduct regular client meetings, needs assessments, and presentations to highlight value-added services like expense management and fraud prevention
• Collaborate with internal teams, including sales, product, and risk management, to deliver customized solutions
• Monitor portfolio performance metrics, such as spend volume, rebate generation, and client engagement, to drive continuous improvement
• Analyze market trends in payments and commercial cards to advise clients on best practices and innovations
• Support business development efforts by prospecting new relationships within assigned territories
• Ensure compliance with regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) protocols
• Prepare and present portfolio reports to senior leadership on growth achievements and challenges

Required Qualifications

• Bachelor's degree in Business, Finance, Economics, or a related field
• Minimum of 7-10 years of experience in commercial banking, payments, or financial services relationship management
• Proven track record in managing client portfolios and driving revenue growth in commercial card or payments products
• Strong understanding of commercial card solutions, including procurement cards, travel cards, and virtual payments
• Experience in financial services industry, particularly with large corporate clients
• Ability to travel up to 20% for client meetings and industry events
• Series 7 or equivalent licensing preferred, with compliance knowledge in banking regulations

Preferred Qualifications

• MBA or advanced degree in Finance
• Experience working at a major financial institution like JP Morgan Chase
• Deep knowledge of treasury management and cash flow optimization services
• Bilingual skills, particularly Spanish, for diverse client base in Tampa
• Prior success in cross-selling JP Morgan's broader suite of corporate banking products

Required Skills

• Client relationship management
• Sales and negotiation expertise
• Financial analysis and portfolio management
• Knowledge of commercial payments and card products
• Regulatory compliance in banking
• Strategic planning and growth strategy development
• Data analysis using tools like Excel or Tableau
• Communication and presentation skills
• Problem-solving and decision-making
• Team collaboration and cross-functional leadership
• Understanding of treasury and cash management
• Risk assessment in financial services
• Customer-centric approach
• Adaptability to market changes
• Proficiency in CRM systems like Salesforce

Benefits

• Competitive base salary plus performance-based annual bonus and equity awards
• Comprehensive health, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development programs, including tuition reimbursement and leadership training
• Wellness initiatives with gym memberships, mental health support, and employee assistance programs
• Flexible work arrangements, including hybrid options in Tampa
• Access to JP Morgan's global employee discounts and community involvement opportunities

JP Morgan Chase is an equal opportunity employer.