Consumer and Community Credit Card Team - Data Owner Lead

Location: Wilmington, DE, United States

Job Family: Analytics Solutions & Delivery

About the Role

At JP Morgan Chase, we are at the forefront of financial innovation, and our Consumer and Community Credit Card Team plays a pivotal role in delivering data-driven solutions that enhance customer experiences and drive business growth. As the Data Owner Lead, you will join a dynamic team that spans data governance, strategy, and analytics partnerships, focusing on the consumer banking sector. Based in Wilmington, DE, this role within the Analytics Solutions & Delivery category offers the opportunity to lead enterprise-level data initiatives in a collaborative environment that values integrity, innovation, and inclusion. You will be instrumental in shaping how data powers credit card products, ensuring compliance with stringent financial regulations while supporting community-focused lending programs. In this leadership position, you will own the end-to-end data lifecycle for credit card analytics, from defining governance policies to partnering with technology and business units to deliver actionable insights. Your expertise will help mitigate risks associated with consumer data, optimize credit risk models, and enable real-time decision-making in a fast-paced banking landscape. By fostering strong cross-functional relationships, you will align data strategies with JP Morgan Chase's broader goals of sustainable growth and customer-centric services, all while navigating the complexities of the financial services industry. We seek a strategic thinker with deep knowledge of data management in finance, passionate about leveraging analytics to make a positive impact. This role not only offers professional growth through exposure to cutting-edge technologies but also the chance to contribute to initiatives that promote financial inclusion in communities. Join JP Morgan Chase to lead transformative data efforts that redefine consumer banking.

Key Responsibilities

• Lead the data ownership function for the Consumer and Community Credit Card Team, ensuring data quality, integrity, and accessibility across analytics disciplines
• Develop and execute data governance strategies aligned with JP Morgan Chase's enterprise standards and regulatory compliance
• Collaborate with business partners, technology teams, and external stakeholders to define data requirements and drive analytics solutions
• Oversee data strategy initiatives, including data cataloging, metadata management, and lineage tracking for credit card portfolios
• Identify and mitigate data-related risks in consumer lending and community banking products
• Foster partnerships to integrate data analytics into decision-making processes for credit risk and customer experience
• Monitor and report on key data metrics, ensuring adherence to financial industry best practices and JP Morgan's risk framework
• Mentor junior data professionals and promote a culture of data-driven innovation within the team
• Conduct audits and assessments to maintain data security and compliance in a high-volume transaction environment
• Drive continuous improvement in data delivery processes to support real-time analytics for credit card operations

Required Qualifications

• Bachelor's degree in Computer Science, Data Science, Finance, or a related field; advanced degree preferred
• Minimum of 7-10 years of experience in data governance, data management, or analytics within the financial services industry
• Proven track record as a data owner or lead in managing enterprise data assets, particularly in consumer banking or credit card domains
• Strong understanding of regulatory requirements such as CCAR, Basel III, and data privacy laws (e.g., GDPR, CCPA) in financial services
• Experience leading cross-functional teams in data strategy and partnerships with business stakeholders
• Demonstrated ability to handle sensitive consumer financial data with a focus on risk management and compliance
• Proficiency in data lifecycle management from ingestion to reporting in a large-scale banking environment

Preferred Qualifications

• Master's degree in Data Analytics, Business Analytics, or equivalent
• Experience in JP Morgan Chase's data platforms or similar enterprise systems like Hadoop, Snowflake, or Collibra
• Certification in data governance (e.g., CDMP, DAMA) or financial risk management
• Prior leadership role in consumer credit card analytics or community banking initiatives
• Knowledge of AI/ML applications in credit risk modeling and fraud detection

Required Skills

• Data governance and stewardship
• Data strategy development
• Regulatory compliance in finance
• SQL and database querying
• Python or R for data analysis
• Data visualization tools (e.g., Tableau, Power BI)
• Risk management frameworks
• Cross-functional leadership
• Stakeholder partnership building
• Problem-solving and analytical thinking
• Communication and presentation skills
• Agile methodologies
• Big data technologies (e.g., Hadoop, Spark)
• Financial modeling for credit products
• Attention to detail in data quality assurance

Benefits

• Comprehensive health care coverage including medical, dental, and vision plans
• Retirement savings plan with company matching contributions up to 6% of eligible pay
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee stock purchase plan and performance-based bonuses
• Wellness programs with gym memberships, mental health support, and financial wellness resources
• Flexible work arrangements, including hybrid options in Wilmington, DE
• Community involvement initiatives supporting financial literacy and inclusion

JP Morgan Chase is an equal opportunity employer.