Consumer Card - Data Owner Senior Associate

Location: New York, NY, United States

Job Family: Analytics Solutions & Delivery

About the Role

At JP Morgan Chase, we are at the forefront of redefining consumer banking through innovative data-driven strategies. As a Consumer Card - Data Owner Senior Associate in our Analytics Solutions & Delivery team, you will play a pivotal role in harnessing data to accelerate product development, fuel business growth, and elevate the Chase customer experience. Based in our dynamic New York office, you will own critical data assets for our consumer card portfolio, ensuring they are reliable, secure, and aligned with the firm's strategic objectives in the competitive financial services landscape. This position offers the opportunity to impact millions of customers by enabling features like personalized rewards, seamless digital payments, and advanced fraud prevention, all while navigating the complexities of regulatory environments unique to banking. In this role, you will collaborate closely with product, engineering, and compliance teams to define data standards and governance frameworks that support agile innovation. You will analyze vast datasets from Chase's credit card ecosystem to uncover insights that drive revenue growth and customer satisfaction, such as optimizing credit limits or enhancing app functionalities. Your expertise in data lineage, quality assurance, and metadata management will be essential in maintaining the integrity of information used for high-stakes decisions, from risk modeling to marketing campaigns. At JP Morgan Chase, we value data as a strategic asset, and you will contribute to firm-wide initiatives that leverage cutting-edge analytics to stay ahead in the fintech revolution. We seek a proactive leader passionate about financial services and data excellence, with a track record of turning complex data challenges into business opportunities. Joining JP Morgan Chase means being part of a global leader committed to innovation, diversity, and employee growth. This senior associate position not only challenges you to apply your technical acumen but also empowers you to influence the future of consumer finance, all within a supportive culture that prioritizes work-life balance and professional advancement.

Key Responsibilities

• Serve as the primary data owner for consumer card products, ensuring data accuracy, integrity, and accessibility to support product innovation at JP Morgan Chase
• Collaborate with product managers, engineers, and analysts to define data requirements that accelerate development of new card features and enhance customer experiences
• Oversee data governance processes, including the creation and maintenance of data catalogs, lineage tracking, and quality metrics for Chase's consumer card portfolio
• Drive business growth initiatives by leveraging data insights to identify opportunities in customer segmentation, fraud detection, and personalized offerings
• Ensure compliance with internal JP Morgan policies and external regulations by conducting data audits and implementing privacy controls
• Partner with technology teams to integrate data pipelines that support real-time analytics for Chase credit card services
• Monitor and report on key data performance indicators to senior leadership, recommending improvements to drive operational efficiency
• Facilitate cross-team workshops to align data strategies with broader firm-wide goals in consumer banking
• Mentor junior associates on data ownership best practices within the financial services context

Required Qualifications

• Bachelor's degree in Data Science, Computer Science, Finance, Business Analytics, or a related field
• Minimum of 5 years of experience in data management, analytics, or data governance within the financial services industry
• Proven experience in owning and managing data assets, including data quality assurance and metadata management
• Strong understanding of consumer banking products, particularly credit cards and payment systems
• Experience with regulatory compliance frameworks such as GDPR, CCPA, and financial data standards like Basel III
• Demonstrated ability to collaborate with cross-functional teams in a large-scale enterprise environment
• Proficiency in data privacy and security best practices in the financial sector

Preferred Qualifications

• Advanced degree (Master's or MBA) in a quantitative field
• Experience working at a major financial institution like JP Morgan Chase or similar
• Certification in data management (e.g., CDMP) or analytics (e.g., Google Data Analytics Professional)
• Background in agile methodologies for product development in fintech
• Familiarity with machine learning applications in consumer finance

Required Skills

• Data governance and stewardship
• SQL and database querying (e.g., Oracle, SQL Server)
• Python or R for data analysis and scripting
• Data visualization tools like Tableau or Power BI
• Knowledge of big data technologies (e.g., Hadoop, Spark)
• Financial modeling and risk assessment
• Agile project management
• Stakeholder communication and presentation skills
• Problem-solving and analytical thinking
• Regulatory compliance expertise
• Machine learning basics for predictive analytics
• Cross-functional collaboration
• Attention to detail in data quality
• Time management in fast-paced environments
• Leadership and mentoring abilities

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at JP Morgan locations
• Flexible work arrangements including hybrid options in New York

JP Morgan Chase is an equal opportunity employer.