Consumer Card - Data Owner Senior Associate

Location: Wilmington, DE, United States

Job Family: Analytics Solutions & Delivery

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a strong commitment to innovation in consumer banking. The Consumer Card - Data Owner Senior Associate role within our Analytics Solutions & Delivery team in Wilmington, DE, is pivotal in driving data-driven initiatives for our credit card and payment products. In this position, you will serve as a key data steward, meticulously documenting and analyzing data flows to ensure seamless integration across our vast ecosystem of customer data. Leveraging your data engineering expertise, you will collaborate with business leaders, technology teams, and compliance experts to deliver high-impact projects that enhance operational efficiency, mitigate risks, and support personalized customer experiences in a highly regulated financial landscape. Your day-to-day responsibilities will include leading the creation of comprehensive data maps and governance policies specific to consumer card operations, such as transaction processing and fraud prevention. You will analyze intricate data pipelines to identify bottlenecks and opportunities for optimization, utilizing tools like SQL and cloud-based platforms to handle petabyte-scale datasets. As a senior associate, you will also play a mentorship role, guiding junior team members on best practices for data ownership and ensuring alignment with JP Morgan Chase's enterprise-wide data strategy. This role demands a deep understanding of financial services regulations, including those from the CFPB and SEC, to safeguard sensitive customer information while enabling agile business decisions. Joining JP Morgan Chase means becoming part of a dynamic team that values integrity, innovation, and inclusion. In Wilmington, DE, you will contribute to initiatives that directly impact millions of customers, from enhancing credit risk models to streamlining digital payment solutions. This position offers substantial growth opportunities within our Consumer & Community Banking division, where your contributions will help shape the future of fintech at one of the world's most admired banks. If you thrive in a collaborative environment and are passionate about leveraging data to drive financial excellence, this role is an ideal fit.

Key Responsibilities

• Lead the documentation and analysis of data flows for consumer card products, ensuring accuracy and compliance with JP Morgan Chase standards
• Collaborate with data engineers and business stakeholders to deliver critical initiatives that enhance data quality and accessibility
• Identify and mitigate data risks in consumer banking operations, including fraud detection and customer data protection
• Develop and maintain data governance frameworks tailored to the financial services sector
• Analyze complex datasets to support decision-making in credit card analytics and customer insights
• Partner with technology teams to implement data engineering solutions using tools like SQL, Python, and cloud platforms
• Ensure adherence to regulatory requirements and internal policies for data ownership in a global banking environment
• Mentor junior associates on data best practices and contribute to knowledge-sharing within the Analytics Solutions & Delivery team
• Monitor and report on key data metrics to senior leadership, driving continuous improvement in consumer card operations

Required Qualifications

• Bachelor's degree in Computer Science, Data Science, Finance, or a related field
• Minimum of 5 years of experience in data management, data governance, or data engineering within the financial services industry
• Proven expertise in documenting and analyzing data flows, including data lineage and metadata management
• Strong understanding of consumer banking products, particularly credit cards and payment systems
• Experience with regulatory compliance standards such as GDPR, CCPA, and financial data privacy regulations
• Proficiency in SQL and data querying tools for large-scale datasets
• Ability to collaborate with cross-functional teams in a fast-paced banking environment

Preferred Qualifications

• Advanced degree (Master's or MBA) in a quantitative field
• Experience working at a major financial institution like JP Morgan Chase
• Certification in data governance (e.g., CDMP) or cloud platforms (e.g., AWS Certified Data Analytics)
• Background in agile methodologies and project management in data initiatives
• Familiarity with machine learning applications in fraud detection for consumer cards

Required Skills

• Data analysis and visualization (e.g., Tableau, Power BI)
• SQL and database management
• Python or R for data scripting
• Data governance and lineage tools (e.g., Collibra, Alation)
• Cloud computing platforms (AWS, Azure, or GCP)
• Agile project management
• Regulatory knowledge in financial services
• Stakeholder communication and collaboration
• Problem-solving and critical thinking
• Attention to detail in data documentation
• Risk assessment and mitigation
• Machine learning basics for fraud analytics
• Cross-functional team leadership
• Time management in high-pressure environments
• Adaptability to evolving banking technologies

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at Wilmington facilities
• Flexible work arrangements and hybrid options for work-life balance

JP Morgan Chase is an equal opportunity employer.