Content Management Lifecycle Area - Product Manager, Vice President

Location: Columbus, OH, United States

Job Family: Product Management

About the Role

At JPMorgan Chase & Co., one of the world's leading financial services firms, we are seeking a visionary Vice President – Product Manager in the Content Management Lifecycle Area to drive innovation and strategy within our dynamic Product Management team. Based in Columbus, OH, this role is pivotal in enhancing how we manage and deliver content across our banking, investment, and wealth management platforms. As a key leader in the Content Life Cycle Management domain, you will shape the end-to-end lifecycle of digital assets, ensuring they are compliant, personalized, and optimized for our millions of clients. This position offers the opportunity to influence enterprise-wide initiatives at the intersection of technology, finance, and user experience, contributing to Chase's commitment to digital excellence and regulatory adherence in a rapidly evolving industry. In this role, you will lead the development of product strategies that streamline content creation, curation, distribution, and archival processes, leveraging cutting-edge tools to support business lines like Consumer & Community Banking and Corporate & Investment Bank. You will collaborate closely with technology, legal, and compliance teams to integrate AI-driven personalization and automation, while mitigating risks associated with data privacy and financial regulations such as SEC guidelines. Your expertise will be crucial in analyzing performance data to refine lifecycle workflows, enhancing client engagement through tailored content on platforms like Chase Mobile and J.P. Morgan Wealth Plan. This is an exciting chance to innovate within a firm renowned for its technological prowess and client-focused solutions. The ideal candidate thrives in a fast-paced, collaborative environment and brings a passion for product innovation in financial services. You will mentor teams, foster agile practices, and align initiatives with JPMorgan Chase's strategic priorities, ultimately driving measurable business impact. Join us to advance your career in a supportive culture that values diversity, inclusion, and professional growth, while helping shape the future of content management at a global leader in finance.

Key Responsibilities

• Develop and execute a comprehensive product strategy for the Content Management Lifecycle Area, aligning with JP Morgan Chase's broader digital and client experience goals
• Lead the innovation of content lifecycle processes, from creation and curation to distribution, archiving, and compliance across Chase's financial services platforms
• Collaborate with cross-functional teams including technology, compliance, marketing, and business lines to define product roadmaps and prioritize features
• Oversee the implementation of tools and technologies for content governance, ensuring scalability and adherence to financial regulations
• Analyze market trends, competitor offerings, and internal data to drive enhancements in content personalization and user engagement for clients
• Manage stakeholder relationships with senior leaders in Asset & Wealth Management or Corporate & Investment Bank to align product initiatives with business objectives
• Monitor product performance metrics, conduct A/B testing, and iterate on lifecycle management solutions to optimize efficiency and reduce risks
• Foster a culture of innovation by mentoring junior product managers and integrating emerging technologies like AI into content workflows
• Ensure all content processes comply with JP Morgan Chase's risk management frameworks and data privacy standards (e.g., GDPR, CCPA)

Required Qualifications

• Bachelor's degree in Business, Finance, Computer Science, or a related field; Master's degree or MBA preferred
• 8+ years of experience in product management, with at least 5 years focused on content management, digital asset management, or lifecycle processes in financial services
• Proven track record of leading product strategy and innovation in a large-scale enterprise environment, ideally within banking or fintech
• Deep understanding of regulatory compliance requirements (e.g., SEC, FINRA) and data governance in the financial industry
• Experience with agile methodologies and cross-functional team leadership in content or digital product domains
• Strong analytical skills with proficiency in data-driven decision-making and ROI analysis for product initiatives

Preferred Qualifications

• Experience at a major financial institution like JP Morgan Chase or similar, managing content lifecycle for client-facing platforms
• Knowledge of AI/ML applications in content management and personalization for financial products
• Certification in product management (e.g., PMP, CSPO) or content strategy
• Background in digital transformation projects within wealth management or investment banking

Required Skills

• Product strategy and roadmap development
• Content management systems (e.g., Adobe Experience Manager, Documentum)
• Agile and Scrum methodologies
• Financial regulations and compliance (SEC, FINRA)
• Data analytics and visualization tools (e.g., Tableau, SQL)
• Stakeholder management and cross-functional collaboration
• Innovation and problem-solving in digital products
• AI/ML for content personalization
• Risk assessment and governance frameworks
• Project management (e.g., Jira, Confluence)
• Communication and presentation skills
• Strategic thinking and market analysis
• Technical aptitude in APIs and integration
• Leadership and team mentoring
• Customer-centric design thinking

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company match
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JPMorgan Chase's internal training programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at Columbus campus
• Flexible work arrangements and hybrid work options

JP Morgan Chase is an equal opportunity employer.