Content Producer (all genders)

Location: Berlin, Germany

Job Family: Marketing Delivery

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a strong presence in Europe, delivering innovative banking solutions to millions of customers. As a Content Producer in our Marketing Delivery team based in Berlin, Germany, you will play a pivotal role in crafting and disseminating compelling digital content that highlights Chase's products and services for UK and German markets. This position requires a keen eye for detail, a passion for storytelling in the financial sector, and the ability to navigate complex regulatory landscapes to ensure all materials are accurate, engaging, and compliant with standards like those set by the Financial Conduct Authority (FCA) and the Federal Financial Supervisory Authority (BaFin). You will contribute to building trust and brand loyalty by producing content that educates and empowers customers on topics ranging from personal banking to investment opportunities. Your day-to-day responsibilities will involve collaborating closely with cross-functional teams, including product specialists, compliance experts, and creative designers, to develop content strategies that align with JP Morgan Chase's global objectives while addressing local market nuances. From ideation and scripting to editing and publishing, you will manage the full content lifecycle across digital channels such as our website, social media, and email campaigns. Emphasizing quality and innovation, you will use data-driven insights to optimize content performance, ensuring it resonates with diverse audiences and drives measurable business outcomes in a competitive financial services environment. Joining JP Morgan Chase means becoming part of a dynamic culture that values diversity, inclusion, and professional growth. In this role, you will have opportunities to advance your career within one of the world's most respected financial institutions, supported by robust training programs and a collaborative Berlin office environment. If you thrive in a high-impact setting where your work directly influences customer experiences in the evolving landscape of European banking, we invite you to bring your expertise to our team.

Key Responsibilities

• Develop, edit, and publish high-quality digital content for Chase's banking products, including articles, videos, and infographics tailored to UK and German audiences
• Ensure all content adheres to JP Morgan Chase's brand guidelines and complies with financial regulations in the EU
• Collaborate with marketing, product, and compliance teams to align content with business objectives and risk management standards
• Manage content calendars and workflows to deliver timely updates on digital platforms
• Optimize content for search engines and user engagement, tracking performance metrics to refine strategies
• Conduct quality assurance reviews for accuracy, clarity, and cultural relevance in both English and German
• Support multilingual campaigns by translating and localizing content for German markets
• Monitor industry trends in financial services to produce innovative, customer-focused content
• Liaise with external vendors for content production when needed, ensuring alignment with JP Morgan standards

Required Qualifications

• Bachelor's degree in Marketing, Communications, Journalism, or a related field
• At least 3 years of experience in content production, digital marketing, or editorial roles within the financial services industry
• Proven track record of managing and publishing digital content across multiple platforms, including websites and social media
• Strong understanding of regulatory requirements for financial content in the UK and Germany, such as FCA and BaFin guidelines
• Excellent command of English and German languages, both written and spoken
• Experience with content management systems (CMS) and digital publishing tools

Preferred Qualifications

• Advanced degree or certification in digital marketing or content strategy
• Prior experience working in a global financial institution like JP Morgan Chase
• Knowledge of SEO best practices and analytics tools for content performance
• Familiarity with multilingual content creation for European markets

Required Skills

• Proficiency in content management systems like Adobe Experience Manager or WordPress
• Strong writing and editing skills for financial and marketing content
• Knowledge of SEO tools such as Google Analytics and SEMrush
• Understanding of digital media production, including video editing software
• Excellent project management and organizational abilities
• Attention to detail for regulatory compliance in finance
• Bilingual proficiency in English and German
• Analytical skills for measuring content ROI and engagement
• Creative problem-solving in a fast-paced environment
• Team collaboration and communication skills
• Familiarity with financial products like mortgages, credit cards, and investments
• Adaptability to evolving digital trends in the banking sector
• Basic graphic design skills using tools like Adobe Creative Suite

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health and wellness benefits, including medical, dental, and vision coverage
• Retirement savings plan with generous company matching contributions
• Paid time off, including vacation, sick leave, and parental leave
• Professional development opportunities through JP Morgan's internal training programs
• Employee assistance programs for mental health and financial well-being
• Hybrid work model with flexibility for work-life balance in Berlin
• Access to global mobility programs and career advancement within JP Morgan Chase

JP Morgan Chase is an equal opportunity employer.