Control Management

Location: Metro Manila, National Capital Region, Philippines

Job Family: Control Officers

About the Role

At JPMorgan Chase, we are a leading global financial services firm with operations spanning investment banking, consumer and community banking, commercial banking, and asset management. As a Control Manager in our Metro Manila office, you will play a pivotal role in safeguarding the integrity of our operations by leading efforts in risk identification and mitigation. This position within the Control Officers category demands a proactive approach to ensuring compliance with stringent regulatory standards and internal policies, protecting our clients and the firm from operational, financial, and reputational risks in the dynamic Philippine financial landscape. In this role, you will oversee the development and execution of control management strategies tailored to JPMorgan Chase's diverse business lines. Responsibilities include conducting thorough risk assessments, implementing mitigation plans, and monitoring key controls to prevent disruptions in areas such as transaction processing, data security, and regulatory reporting. You will collaborate closely with business leaders, compliance teams, and technology partners to embed a strong risk culture, leveraging tools like RCSA to identify vulnerabilities early. Your work will directly contribute to maintaining the high standards of security and compliance that define JPMorgan Chase as a trusted partner in global finance. We seek a strategic thinker with deep expertise in financial services risk management to drive continuous improvement and resilience. This opportunity offers exposure to cutting-edge practices in a multinational environment, supporting JPMorgan Chase's commitment to innovation and excellence in the Asia-Pacific region. Join us to advance your career while helping secure the future of banking in the National Capital Region.

Key Responsibilities

• Lead the identification, assessment, and mitigation of operational risks across business lines at JPMorgan Chase
• Develop and implement robust control frameworks to ensure compliance with internal policies and external regulations
• Conduct regular Risk and Control Self-Assessments (RCSA) and gap analyses to enhance security measures
• Collaborate with senior stakeholders to monitor key risk indicators and report on control effectiveness
• Drive continuous improvement initiatives in control management processes within the financial services operations
• Oversee the response to audit findings and regulatory examinations, ensuring timely remediation
• Mentor and guide junior control officers in best practices for risk mitigation
• Analyze emerging risks in areas like cybersecurity, fraud, and market volatility specific to banking
• Prepare executive-level reports and presentations on control management metrics and trends
• Foster a culture of risk awareness and compliance across JPMorgan Chase's Metro Manila operations

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Risk Management, or a related field
• Minimum of 5-7 years of experience in risk management, control functions, or compliance within the financial services industry
• Proven track record in identifying and mitigating operational risks in a banking or financial institution environment
• Strong understanding of regulatory requirements such as Basel III, Dodd-Frank, and local Philippine financial regulations
• Experience with control frameworks, including RCSA (Risk and Control Self-Assessment) processes
• Ability to analyze complex data and produce actionable insights for senior management
• Professional certifications such as CRISC, CISA, or FRM are highly desirable

Preferred Qualifications

• Advanced degree (Master's or MBA) in Finance or Risk Management
• Prior experience working at a global financial institution like JPMorgan Chase
• Familiarity with technology-driven risk controls in digital banking platforms
• Knowledge of anti-money laundering (AML) and know-your-customer (KYC) compliance
• Experience leading cross-functional teams in a multicultural, high-pressure environment

Required Skills

• Risk assessment and mitigation expertise
• Regulatory compliance knowledge in financial services
• Data analysis and reporting proficiency (e.g., Excel, Tableau)
• Control framework design and implementation
• Project management and process improvement
• Strong communication and stakeholder engagement
• Analytical thinking and problem-solving
• Leadership and team collaboration
• Familiarity with financial regulations (e.g., AML, KYC)
• Cybersecurity risk awareness
• Attention to detail and accuracy
• Adaptability in a fast-paced banking environment
• Proficiency in risk management tools (e.g., Archer, RSA Archer)
• Interpersonal skills for cross-functional teamwork
• Strategic planning and foresight in risk trends

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with generous company matching contributions
• Paid time off including vacation, sick leave, and parental leave
• Professional development programs and tuition reimbursement for certifications
• Employee stock purchase plan and financial wellness resources
• On-site fitness facilities and wellness programs at JPMorgan Chase offices
• Flexible work arrangements and hybrid work options in Metro Manila

JP Morgan Chase is an equal opportunity employer.