Control Manager - Associate

Location: OH, United States

Job Family: Control Officers

About the Role

At JP Morgan Chase, we are a leading global financial services firm with operations serving millions of customers, institutions, and governments worldwide. The Control Manager - Associate role within our Control Management team is pivotal in safeguarding the integrity of our business operations. Based in Ohio, United States, this position involves performing ongoing analysis of the business' risk and control environment to identify significant gaps and weaknesses, ensuring that controls are properly designed and functioning as intended. As part of the Category: Control Officers, you will contribute to maintaining a robust control framework that aligns with our commitment to ethical practices and regulatory compliance in the dynamic financial services industry. In this role, you will partner closely with business units to evaluate operational risks, test control effectiveness, and recommend enhancements to mitigate potential exposures. Your work will directly support JP Morgan Chase's enterprise-wide risk management strategy, focusing on areas such as transaction processing, compliance monitoring, and technology controls. You will analyze key risk indicators, prepare insightful reports for senior leadership, and drive remediation efforts to address any identified deficiencies, all while adhering to stringent standards like those set by the Office of the Comptroller of the Currency (OCC) and other regulatory bodies. We seek a proactive professional who thrives in a collaborative environment and is passionate about fortifying financial stability. This position offers the opportunity to grow within one of the world's most respected financial institutions, leveraging cutting-edge tools and methodologies to influence risk decisions at a global scale. Join JP Morgan Chase to play a key role in building trust and resilience in our control ecosystem.

Key Responsibilities

• Conduct ongoing analysis of the business unit's risk and control environment to identify gaps and weaknesses
• Ensure that controls are properly designed, implemented, and operating effectively across JP Morgan Chase's operations
• Collaborate with business leaders to develop remediation plans for identified control deficiencies
• Perform risk assessments and control testing in alignment with regulatory and internal standards
• Monitor key risk indicators (KRIs) and control metrics to support proactive risk management
• Prepare and present reports on control effectiveness to senior management and regulatory bodies
• Support the integration of new controls in response to evolving financial regulations and business changes
• Facilitate training and awareness programs on control management best practices
• Liaise with audit, compliance, and technology teams to enhance the overall control framework

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Risk Management, or a related field
• Minimum of 3-5 years of experience in risk management, control functions, or internal audit within the financial services industry
• Strong understanding of regulatory requirements such as Basel III, Dodd-Frank, and OCC guidelines
• Proficiency in identifying and assessing operational risks and control deficiencies
• Experience with data analysis tools and reporting in a banking environment
• Ability to work collaboratively in a fast-paced, matrixed organization

Preferred Qualifications

• Advanced degree (MBA or Master's in Risk Management)
• Certification such as CRISC, CIA, or CISA
• Prior experience at a major financial institution like JP Morgan Chase
• Knowledge of anti-money laundering (AML) and know-your-customer (KYC) controls
• Familiarity with JP Morgan's internal control frameworks and risk assessment methodologies

Required Skills

• Risk assessment and control evaluation
• Regulatory compliance knowledge (e.g., SOX, OCC)
• Data analysis and visualization (Excel, Tableau)
• Financial modeling and reporting
• Problem-solving and critical thinking
• Communication and stakeholder management
• Attention to detail and analytical mindset
• Project management
• Understanding of banking operations and products
• Proficiency in Microsoft Office Suite
• Knowledge of GRC (Governance, Risk, and Compliance) tools
• Adaptability to changing regulatory landscapes
• Team collaboration in matrixed environments
• Report writing and presentation skills

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's internal training programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at select locations
• Flexible work arrangements and hybrid work options in Ohio offices

JP Morgan Chase is an equal opportunity employer.