Control Manager- Business Resiliency- Associate

Location: Mumbai, Maharashtra, India

Job Family: Control Officers

About the Role

At JPMorgan Chase, we are at the forefront of financial services innovation, and our Control Managers play a pivotal role in safeguarding our operations against disruptions. As a Control Manager - Business Resiliency - Associate in our Mumbai office, you will join the Control Officers category to lead efforts in risk identification and mitigation. This position is crucial for ensuring the security, compliance, and uninterrupted delivery of services in a dynamic global banking environment. You will work within our Corporate & Investment Bank division, focusing on building resilient frameworks that protect against operational, cyber, and external threats, aligning with JPMorgan Chase's commitment to operational excellence and client trust. In this role, you will spearhead the development and execution of business continuity strategies, conducting thorough risk assessments and scenario simulations tailored to the financial services sector. Collaborating with diverse teams across technology, compliance, and front-office functions, you will identify vulnerabilities in critical processes such as trading, payments, and client servicing. Your work will involve leveraging advanced analytics to prioritize risks and implement controls that meet stringent regulatory standards like those from the RBI and global bodies. At JPMorgan Chase, you will have access to cutting-edge tools and resources to drive proactive resiliency, contributing to the firm's reputation as a leader in risk management. We value professionals who thrive in high-pressure environments and are passionate about fostering a culture of resilience. This associate-level position offers opportunities for growth within JPMorgan Chase's expansive network, with exposure to international projects and senior leadership. If you are detail-oriented, analytically sharp, and dedicated to upholding the highest standards of integrity in finance, join us to make a tangible impact on our global operations from our vibrant Mumbai hub.

Key Responsibilities

• Lead the identification, assessment, and mitigation of business resiliency risks across JPMorgan Chase's operations in Mumbai
• Develop and maintain comprehensive business continuity plans (BCPs) to ensure operational resilience during disruptions
• Conduct regular risk assessments and scenario testing to evaluate potential impacts on critical financial processes
• Collaborate with cross-functional teams, including IT, compliance, and operations, to implement control enhancements
• Monitor compliance with internal policies and external regulations, reporting findings to senior management
• Facilitate training programs and awareness initiatives on business resiliency for employees
• Analyze emerging risks in the financial services landscape, such as cyber threats and geopolitical events
• Support audit processes by providing documentation and evidence of control effectiveness
• Drive continuous improvement in resiliency frameworks using data analytics and industry best practices
• Contribute to global resiliency initiatives, ensuring alignment with JPMorgan Chase's enterprise-wide standards

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Risk Management, or a related field
• Minimum of 3-5 years of experience in risk management, business continuity, or control functions within the financial services industry
• Strong understanding of regulatory requirements such as Basel III, Dodd-Frank, and operational resilience standards
• Proven experience in identifying and mitigating operational risks in a large-scale financial institution
• Certification in Business Continuity (e.g., CBCP) or Risk Management (e.g., CRISC) is required
• Excellent analytical and problem-solving skills with the ability to handle complex data sets
• Proficiency in English; additional languages are a plus for global team collaboration

Preferred Qualifications

• Advanced degree (MBA or Master's in Risk Management)
• Experience working at a Tier 1 bank like JPMorgan Chase or similar
• Knowledge of cybersecurity frameworks and their integration with business resiliency
• Prior involvement in crisis management or disaster recovery planning
• Familiarity with JPMorgan's internal control frameworks and tools

Required Skills

• Risk assessment and mitigation techniques
• Business continuity planning (BCP) and disaster recovery
• Regulatory compliance in financial services
• Data analysis using tools like Excel, Tableau, or SQL
• Project management methodologies (e.g., Agile, PMP)
• Strong communication and stakeholder engagement
• Problem-solving and critical thinking
• Attention to detail and organizational skills
• Knowledge of cybersecurity and IT resilience
• Financial modeling and scenario analysis
• Team collaboration in multicultural environments
• Report writing and presentation skills
• Adaptability to fast-paced, high-stakes settings
• Proficiency in Microsoft Office Suite
• Understanding of operational risk frameworks like COSO

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with generous company matching contributions
• Paid time off, including vacation, sick leave, and parental leave
• Professional development programs, including tuition reimbursement and leadership training
• Employee wellness initiatives, such as gym memberships and mental health support
• Stock purchase plan and employee stock ownership opportunities
• Flexible work arrangements, including hybrid options in Mumbai

JP Morgan Chase is an equal opportunity employer.