Control Manager – Program – Vice President

Location: BOURNEMOUTH, DORSET, United Kingdom

Job Family: Program & Project Management

About the Role

At JP Morgan Chase, we are a leading global financial services firm with operations spanning investment banking, consumer and community banking, commercial banking, and asset and wealth management. As a Control Manager – Program – Vice President in our Global Banking division, you will play a pivotal role in enhancing our control governance framework. Based in Bournemouth, Dorset, United Kingdom, this position involves driving regulatory change initiatives to ensure our operations remain compliant with stringent UK and international standards. You will lead programs that integrate robust controls into our banking processes, mitigating risks while supporting business growth in a dynamic financial landscape. Your core responsibilities will include spearheading talent development efforts to cultivate high-performing teams within the control function, fostering a culture of continuous improvement and regulatory awareness. You will collaborate across diverse teams, bridging gaps between compliance, risk management, and front-office business units to deliver seamless program outcomes. By monitoring key performance indicators and responding proactively to regulatory evolutions—such as those from the Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA)—you will safeguard JP Morgan Chase's reputation as a trusted steward of client assets and a pillar of financial stability. This role demands a strategic mindset to navigate complex challenges in global banking, including the implementation of enhanced due diligence processes and the adoption of digital tools for control monitoring. You will report to senior leadership, providing insightful recommendations that influence firmwide policies. Joining JP Morgan Chase means contributing to an organization committed to innovation, integrity, and inclusion, where your expertise will directly impact our ability to serve clients worldwide while advancing your career in a supportive, high-achieving environment.

Key Responsibilities

• Lead the development and execution of regulatory change programs to ensure compliance with evolving global banking standards at JP Morgan Chase
• Oversee control governance frameworks across global banking divisions, identifying and mitigating operational risks
• Drive talent development initiatives, including coaching and mentoring junior staff to build a robust control management pipeline
• Foster cross-team collaboration between compliance, risk, and business units to align on control objectives
• Monitor and report on key control metrics and program performance to senior leadership and regulatory bodies
• Conduct gap analyses and implement enhancements to control processes in response to regulatory feedback
• Manage stakeholder engagement with external regulators and internal audit teams to maintain governance standards
• Support the integration of new technologies and processes into existing control environments
• Ensure adherence to JP Morgan Chase's firmwide policies on risk and control management

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Risk Management, or a related field
• Minimum of 8-10 years of experience in control management, regulatory compliance, or risk governance within the financial services industry
• Proven track record in leading large-scale regulatory change programs in a global banking environment
• Strong understanding of UK and international financial regulations, including those from the FCA, PRA, and Basel frameworks
• Experience in talent development and mentoring teams in a high-stakes financial institution
• Demonstrated ability to manage cross-functional teams across multiple geographies and business lines

Preferred Qualifications

• Advanced degree (MBA or Master's) in Finance or Risk Management
• Certification in Project Management (PMP) or Risk Management (CRISC)
• Prior experience at a Tier 1 global bank like JP Morgan Chase
• Knowledge of anti-money laundering (AML) and conduct risk frameworks

Required Skills

• Expertise in regulatory compliance and financial risk management
• Strong project and program management capabilities
• Proficiency in data analysis and reporting tools (e.g., Excel, Tableau)
• Excellent communication and stakeholder management skills
• Leadership and team-building abilities
• Knowledge of banking operations and control frameworks
• Analytical thinking for risk assessment
• Adaptability to fast-paced, regulatory-driven environments
• Strategic planning and execution
• Cross-cultural collaboration skills
• Familiarity with GRC (Governance, Risk, and Compliance) software
• Problem-solving in complex financial scenarios
• Attention to detail in audit and compliance processes
• Influence and negotiation expertise

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance coverage
• Generous pension contributions and retirement savings plans
• Paid time off including vacation, sick leave, and parental leave
• Professional development opportunities through JP Morgan's internal training programs
• Employee stock purchase plans and financial wellness resources
• Flexible working arrangements and hybrid work options
• Access to global mobility programs and career advancement support

JP Morgan Chase is an equal opportunity employer.