Control Manager - Senior Associate

Location: Columbus, OH, United States

Job Family: Control Officers

About the Role

At JPMorgan Chase, we are a leading global financial services firm with operations serving millions of customers, investors, and businesses worldwide. As a Control Manager - Senior Associate in our Columbus, OH office, you will play a pivotal role in safeguarding the integrity of our operations by leading efforts in risk identification and mitigation. This position within the Control Officers category demands a strategic thinker who can ensure our adherence to the highest standards of security, compliance, and operational excellence in a dynamic banking environment. You will contribute to maintaining the trust of our stakeholders by proactively managing controls that protect against financial, operational, and regulatory risks. In this senior role, you will oversee the development and execution of comprehensive control programs, collaborating closely with business leaders, compliance teams, and technology partners across JPMorgan Chase. Your responsibilities will include conducting thorough risk assessments, implementing mitigation strategies, and monitoring key indicators to prevent potential disruptions. By leveraging your expertise in financial regulations and internal control frameworks, you will help drive a culture of accountability and resilience, ensuring that our innovative products and services—ranging from consumer banking to investment management—are delivered securely and efficiently. We value professionals who thrive in fast-paced settings and are committed to continuous improvement. Joining JPMorgan Chase means becoming part of a supportive community that invests in your growth through world-class training and career advancement opportunities. If you have a passion for risk management and a desire to make a meaningful impact in the financial services industry, this role offers the chance to lead transformative initiatives that uphold our firm's reputation as a trusted global leader.

Key Responsibilities

• Lead the identification, assessment, and mitigation of operational risks across business lines at JPMorgan Chase
• Develop and maintain robust control frameworks to ensure compliance with internal policies and external regulations
• Conduct regular Risk and Control Self-Assessments (RCSA) and gap analyses to identify control weaknesses
• Collaborate with senior management to design and implement risk mitigation strategies
• Monitor key risk indicators (KRIs) and escalate emerging risks to appropriate stakeholders
• Support internal and external audits by providing documentation and remediation plans
• Drive continuous improvement in control processes to enhance operational resilience
• Train and mentor junior team members on risk management best practices
• Analyze regulatory changes and assess their impact on JPMorgan Chase's control environment
• Prepare reports and presentations on control effectiveness for executive leadership

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Risk Management, or a related field
• Minimum of 5-7 years of experience in risk management, compliance, or control functions within the financial services industry
• Proven track record in identifying and mitigating operational risks in a large-scale banking environment
• Strong understanding of regulatory requirements such as Dodd-Frank, Basel III, and OCC guidelines
• Experience with control frameworks, including RCSA (Risk and Control Self-Assessment) processes
• Ability to analyze complex data and provide actionable insights to senior stakeholders
• Professional certifications such as CRISC, CISA, or FRM

Preferred Qualifications

• Advanced degree (MBA or Master's) in a relevant discipline
• Prior experience at a major financial institution like JPMorgan Chase or similar
• Knowledge of cybersecurity controls and data privacy regulations (e.g., GDPR, CCPA)
• Experience leading cross-functional teams in audit or control environments
• Familiarity with JPMorgan Chase's internal risk management systems and tools

Required Skills

• Risk assessment and mitigation expertise
• Regulatory compliance knowledge
• Data analysis and reporting
• Project management
• Stakeholder communication
• Problem-solving and critical thinking
• Attention to detail
• Leadership and team collaboration
• Proficiency in Microsoft Excel and data visualization tools (e.g., Tableau)
• Understanding of financial systems and controls
• Audit and control framework development
• Change management
• Analytical mindset for complex financial data
• Adaptability to evolving regulatory landscapes
• Strong written and verbal communication skills

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JPMorgan Chase's learning programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at Columbus facilities
• Flexible work arrangements and hybrid work options

JP Morgan Chase is an equal opportunity employer.